Customer Solutions Representative

Our client, a leading logistics and delivery service provider, is seeking a dedicated Customer Solutions Representative to join their team. As a Customer Solutions Representative, you will be an integral part of the operations support team, ensuring smooth daily processes and excellent service delivery. The ideal candidate will be able to speak English and Spanish fluently, demonstrate strong organizational skills, attention to detail, and a proactive attitude, which will enable you to thrive in this dynamic environment.

Job Title: Customer Solutions Representative

Location: Santa Ana, CA

Pay Range: $18.27 - $22 per hour

Shift: 8 am - 5 pm

What's the Job?

• Perform driver route check-ins and billing for 16 routes plus FedEx and will calls

• Scan and upload Proof of Delivery (PODs) for over 200 orders daily

• Assist with will calls, including printing orders and tracking warehouse activities for more than 30 will calls each day

• Pull labels for next-day orders, averaging about 50 per day

• Handle register closing and manage daily deposit duties

What's Needed?

• Bilingual - English/Spanish

• Ability to handle multiple tasks efficiently and accurately

• Strong organizational and communication skills

• Attention to detail and problem-solving abilities

• Willingness to work in a fast-paced environment

What's in it for me?

• Opportunity to work with a reputable organization in the logistics industry

• Supportive team environment that values diversity and inclusion

• Potential for growth and development within the company

• Stable employment with consistent pay

• Comprehensive onboarding and training programs

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.