Quality Manager

Quality Manager

Come be DISRUPTIVE with us! At Milwaukee Tool, our most valued resource is our dedicated team of employees - employees who work with a passion to be the best and an unparalleled pride in their work and in the Milwaukee brand. We know that the only way to sustain growth and success is to value the growth and success of each person within the organization that's why we invest in an individual's growth and development from day one.

All our teams touch every step of the process, that is why our Operations teams are some of the key contributors to our continuous innovations. The fast-paced, agile environment continuously delivers disruptive technologies by providing every team with the resources needed to excel and working directly with End Users to understand how to deliver heavy duty products with high performance. We create Best in Class products by leveraging advanced analysis tools, extensive testing regimes, state-of-the-art manufacturing processes and cross-functional agility. To learn more about the Milwaukee story and our company click HERE .

Main Duties and Responsibilities:

Culture, Environment, & Team Leadership

• Build and maintain a culture anchored on Milwaukee's core values: Candid | User Focused, Solution Driven| Speed, Agility, and Urgency | Relentless Improvement | Extreme Ownership | One Team Mentality | Disruptive Mindset
• Create and maintain environments that are obsessed with providing world-class quality engineering disciplines in coordination with sister plants, corporate counterparts, and support organizations.
• Continually develop the Quality Engineering teams themselves, increasing their skills as educators and professionals. Participate in and ensure proper day-to-day leadershipof the Quality Engineering workforce.
• Key contributor in developing strategy for Service Quality in manufacturing operations.

New Product Development

• Actively collaborate with in-plant and corporate counterparts to implement new products into the operation. This includes:
• Providing input from concept through end of life on how tool design / features can improve operations.
• Creating work instructions, service guides, training videos, and other documentation.
• Designing, testing, and procuring fixtures and tooling for repair operations.
• Assisting in identifying spare parts, kits, and determining process times.
• Assisting in-plant counterparts in launching new products onto the floor.

Quality

• Provide day to day support for production operations. Lead or assist with problem solving to minimize downtime and ensure safety and quality.
• Own the rapid response team and processes
• Provide observations and recommendations during corporate Quality reviews.
• Create and implement a robust process quality regimen, including audits, root causes, corrective and preventive actions.
• Point of Contact for one-off Quality requests for the facility.
• Oversees parts quality efforts in the plant.
• NCMR Process management
• QPH management
• Manages ECN change execution in the operation.
• Driving consistent warranty decisions between hubs in all tool groups.
• Maintain and manage all quality metrology equipment needed to ensure service part quality.
• Maintain and manage all service fixturing/testing equipment to ensure service repair quality.
• Drive continual boomerang reduction efforts to meet annual metrics.

Education and Experience Requirements:

• Requires a Bachelor's degree in Mechanical, Industrial, or Electrical Engineering, Operations Management or Industrial Technology, or equivalent education/ work experience
• Lean / Six Sigma certification or training is highly desired
• 5+ years experience in production-related engineering.
• Experience with new product development and/or Design for Service is highly desired.
• Experience in a Service repair environment is highly desired.
• 3+ years experience leading people.
• Demonstrated success in: Creating a high performing engineering organization centered around a strong company culture.
• Working cross-functionally with geographically distributed support functions and sister plants performing similar activities.
• Solid communication skills, both written and verbal are required
• Proficiency with Microsoft Office products is required (Word, Excel, PowerPoint, Outlook, TEAMS)

Milwaukee Tool is an equal opportunity employer.


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