Process and Quality Manager

Job Description

Job Description

Who We Are

LaFrance Corp is a privately owned business founded in 1946. Our corporate headquarters is located in Concordville, Delaware County, PA. LaFrance Corp is a creative work community with a strong corporate culture and fundamental core values such as Family, Teamwork, Use of the Creative Process, Respect for our Roots, Love of Technical Challenges, Honest and Fair, and Home-Grown Management. Business Units within LaFrance Corp include LaFrance, PacTec, Benmatt Industries and JAT Creative Products.

LaFrance Corp is a global leader in the design, development, and manufacturing of on-product branding. We work with top leaders in consumer and professional markets. Our products can be seen on high-end sunglasses, premium refrigerators, car key fobs, top-rated golf clubs, robotic vacuums, and much more. We believe small details make a lasting impression and build brand strength for our customers.

What Sets Us Apart

At LaFrance our core guiding principle is to Live Long and Prosper. With over 75 years of experience, we continue to drive value and success with top global brands. We maintain a casual, yet professional atmosphere and promotion from within is an essential core value. We believe in a work life balance and promote a healthy lifestyle program for all employees. Our volunteer team provides multiple opportunities a year to serve our community. We acknowledge our team members’ years of services with quarterly employee luncheons, knowing the people are what makes our company great.

Benefits include medical, dental, vision, life and disability insurance, tuition reimbursement, vacation, paid holidays, relaxed dress code and 401K Plan.

Why LaFrance

LaFrance is a long-standing manufacturing organization investing deliberately in people, systems, and long-term customer partnerships. This role offers the opportunity to build and lead a quality and process platform that directly impacts the future of the Sarasota operation.

About the Role

Process and Quality Manager

Location: Sarasota, FL
Reports To: Plant Manager

LaFrance is driving the next phase of manufacturing excellence at our Sarasota plant. We are seeking a Process & Quality Manager to build, implement, and sustain a modern, process-driven operating and quality system aligned with ISO 9001 fundamentals.

This is a hands-on, technical leadership role focused on strengthening manufacturing processes, reducing variation, and establishing durable systems that elevate plant performance, customer confidence, and leadership capability.

Responsibilities

Process Control & Manufacturing

• Process Control & Manufacturing Excellence
• Lead process excellence and process improvement across injection molding, hot stamping, painting/finishing, adhesive assembly, and warehousing operations.
• Partner with Operations and Engineering to define critical process parameters, standard work, and control plans.
• Shift the organization from inspection-based quality to process-driven execution

Results Orientation & Continuous Improvement

• Lead analysis and corrective action using structured methodologies (8D, DMAIC, FMEA, SPC).
• Drive systemic, sustainable improvements that reduce rework, scrap, and customer issues.
• Use data to identify trends, risks, and improvement opportunities tied directly to plant results.

Customer & Supplier Interface

• Serve as a technical quality and process liaison for key customers as needed, supporting audits, reviews, and improvement initiatives.
• Translate customer expectations into internal operating discipline and system improvements.
• Support supplier quality where applicable.

Quality Systems & Structure

• Design and implement a practical Quality Management System aligned with ISO 9001 principles (certification not required).
• Establish foundational policies, procedures, and controls that are actively used on the manufacturing floor.
• Develop and execute a multi-year quality and process improvement roadmap with defined milestones.

Plant Standards & Environment

• Establish and sustain manufacturing standards related to housekeeping, equipment condition, and workplace organization.
• Partner with Operations to elevate plant discipline and visual professionalism consistent with customer expectations.

Leadership & Influence

• Work cross-functionally with Production, Engineering, Maintenance, and Supply Chain.
• Coach leaders and operators on quality fundamentals, process thinking, and execution discipline.
• Provide clear, fact-based progress updates and recommendations to plant leadership.

Minimum Qualifications

• Bachelor’s degree in Engineering, Manufacturing, Industrial Technology, or related technical discipline.
• 7+ years of experience in manufacturing quality, process engineering, or operational excellence roles.
• Hands-on experience working within or implementing ISO 9001-aligned systems.
• Strong background in process-driven manufacturing environments.
• Proven ability to lead change and build systems in established operations.

Preferred Qualifications

• Experience modernizing or stabilizing legacy manufacturing operations.
• Exposure to global manufacturing standards and practices.

What Success Looks Like

• Process Excellence in Process Improvement and Optimization and Quality embedded in daily operations—not dependent on inspection or individuals.
• Improved process stability, reduced variation, and fewer quality escapes.
• A visible, disciplined operating and quality system aligned with ISO 9001 fundamentals.
• Customer confidence supported by structure, data, and execution.

Skills & Competencies

• A visible, disciplined quality system operating within ISO 9001 fundamentals.
• Improved process stability and reduced quality escapes.
• Customer confidence supported by structure, data, and execution.
• Quality embedded in daily operations—not dependent on inspection or individuals.