Crew Member

About the Position We are looking for a friendly, dependable, and hardworking Crew Member to join our Catholic coffee and brunch spot. This position is ideal for someone who enjoys serving others, working with people, and being part of a welcoming, faith-centered environment. The Crew Member will primarily be responsible for customer service, preparing drinks, operating the cash register, warming and plating food, light food preparation, and maintaining a clean and inviting space. This is not a traditional cook position. Most food preparation consists of warming prepared items, assembling menu items, and completing basic prep. Responsibilities Customer Service & Register

• Greet customers warmly and provide friendly, attentive service.
• Take customer orders accurately at the register.
• Process cash, credit/debit, and other forms of payment.
• Answer questions about menu items and make recommendations when appropriate.
• Maintain a welcoming and respectful atmosphere for all guests.
• Help ensure customers have a positive experience from the moment they enter until they leave.

Drink Preparation

• Prepare coffee, espresso-based drinks, teas, specialty beverages, and other menu drinks according to recipes and standards.
• Prepare cold drinks, smoothies, or other specialty beverages as needed.
• Maintain a clean and organized drink station.
• Restock cups, lids, syrups, milks, coffee, and other supplies throughout the shift.

Food Preparation

• Warm and prepare prepared food items according to established procedures.
• Complete basic food prep and assembly.
• Plate and package food orders appropriately.
• Follow food safety and sanitation procedures.
• Properly store and label food and ingredients.
• Communicate with the team when ingredients or supplies are running low.

Cleaning & Organization

• Keep the dining room clean, welcoming, and organized.
• Wipe and sanitize tables and other customer areas.
• Sweep and maintain floors as needed.
• Clean and organize kitchen prep areas.
• Wash dishes and kitchen equipment as needed.
• Take out trash and recycling.
• Clean and maintain the coffee and beverage stations.
• Complete opening, closing, and cleaning duties as assigned.

Faith & Hospitality Because we are a Catholic coffee and brunch spot, we strive to create an environment that reflects hospitality, kindness, respect, and service to others. Employees are expected to:

• Treat every customer and coworker with dignity and respect.
• Contribute to a peaceful, welcoming environment.
• Be respectful of the Catholic identity and mission of the business.
• Demonstrate a positive and service-oriented attitude.
• Work as part of a team and help wherever needed.

Qualifications

• Friendly and positive attitude.
• Reliable and punctual.
• Comfortable interacting with customers.
• Able to handle cash and operate a point-of-sale system.
• Willingness to learn drink recipes and preparation.
• Ability to work efficiently in a fast-paced environment.
• Previous restaurant, coffee shop, or customer service experience is preferred but not required.
• Must be able to maintain cleanliness and organization throughout the shift.
• Food safety certification may be required depending on local requirements.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry supplies weighing approximately 25-40 lbs.
• Ability to bend, reach, clean, and perform repetitive tasks.
• Ability to work in a busy food-service environment.