Sartén Restaurant- AM Host/Greeter

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.Our Guiding Principles:Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & FulfillmentJob DescriptionPosition SummaryThe Restaurant Host/Hostess is responsible for creating a positive first and last impression for guests by providing a warm welcome, managing seating arrangements, and ensuring smooth restaurant flow. This role serves as the primary point of contact for guests and plays a key role in delivering exceptional hospitality and guest satisfaction.What You Will AccomplishKey ResponsibilitiesGreet all guests promptly with a friendly, professional, and welcoming demeanorManage reservations, waitlists, and walk-in guests efficientlyEscort guests to tables and provide menusCommunicate estimated wait times accurately and professionallyThank guests upon departure and invite them to returnRespond to guest inquiries regarding restaurant services, menu offerings, and hotel amenities when applicableAssist with guest concerns and notify management of any service issuesCoordinate seating assignments to maximize guest satisfaction and operational efficiencyMonitor dining room activity and table availabilityMaintain accurate reservation and waitlist recordsCommunicate effectively with servers, managers, and kitchen staff regarding guest flow and special requestsAccommodate guest preferences whenever possible while maintaining balanced server sectionsEnsure smooth transitions during peak dining periodsMaintain cleanliness and organization of the host stand, lobby, and entrance areas.Answer restaurant phone calls and assist guests with reservations and inquiries.Manage reservation systems and update guest information accuratelyAssist with menu presentation and promotional materialsSupport restaurant staff with light administrative or service tasks as neededFollow all company policies, safety procedures, and service standardsParticipate in opening, closing, and side work dutiesWhat You Will BringQualificationsHigh school diploma or equivalent preferredExcellent communication and interpersonal skillsProfessional appearance and positive attitudeStrong organizational and multitasking abilitiesBasic computer skills and experience with reservation or POS systems preferredAbility to remain calm and courteous during busy service periodsAbility to work flexible schedules, including evenings, weekends, and holidaysPhysical RequirementsAbility to stand and walk for extended periods.Ability to move throughout the restaurant frequentlyOccasional lifting of up to 20 poundsAbility to work in a fast-paced hospitality environmentOS&E Coordinator – New Hotel OpeningPosition SummaryThe OS&E Coordinator is responsible for planning, purchasing, tracking, receiving, storing, and distributing all Operating Supplies & Equipment (OS&E) required for the successful opening of the hotel. This role works closely with the project team, ownership, procurement, contractors, designers, and hotel department leaders to ensure all operational supplies, furniture, fixtures, equipment, and office materials are installed, organized, and ready for opening day.Key ResponsibilitiesCoordinate all OS&E procurement activities from project initiation through hotel opening.Develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports.Coordinate receiving, warehousing, inventory control, and distribution of all OS&E items.Assist with the delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel.Support the setup and organization of guest rooms, public spaces, back-of-house areas, offices, and operational departments.Assist department leaders with setting up offices, including furniture placement, office supplies, filing systems, and operational materials.Coordinate the movement and relocation of furniture, equipment, and supplies as operational needs change during the pre-opening phase.Work alongside contractors, vendors, and hotel staff to ensure departments are fully equipped and operational according to the opening schedule.Conduct quality inspections of delivered goods and report damaged, missing, or incorrect items.Maintain accurate inventory records, asset documentation, and storage organization.Monitor purchase orders, invoices, and expenditures to ensure budget compliance.Assist with room and departmental installations, mock operations, and opening readiness activities.Support hotel leadership with special projects and operational tasks necessary to achieve a successful opening.Physical Requirements:While performing the duties of this job, the employee is frequently required to walk, stand, crouch/bend/stoop, reach, smell, and push/pull, the employee is constantly required to hear and talk. The employee must occasionally sit, grasp, and lift objects weighing up to 50 pounds or more. Specific vision abilities constantly required are near vision and occasionally required include close and far vision.We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr PHX MC Operations, LLC