Technical Instructional Designer

Technical Instructional Designer

Vistex is a global enterprise software and services company that helps businesses take control of their mission-critical processes. With a multitude of programs covering pricing, trade, royalties and incentives, it can be complicated to see where all the money is flowing, let alone how much difference it makes to the topline and the bottom line. With Vistex, business stakeholders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar spent or earned is really driving growth, and not just additional costs. The world's leading enterprises across a spectrum of industries rely on Vistex every day to propel their businesses.

Vistex Technical Instructional Designer is responsible for creating engaging and effective training courses for the Vistex suite of products. This team member will work collaboratively with key stakeholders and Training team to develop strategic learning plans for standard and custom training courses by leveraging instructional design methodology. The ideal candidate is someone who believes training should motivate and support participants in their job responsibilities. As part of our rapidly growing team, the Instructional Designer is expected to be self-motivated and rapidly adapts to new platforms to become a productive contributor.

Responsibilities:

• Collaborate with product specialists, customers, and trainers to develop accurate, effective, and timely curriculums that meet internal and external needs.
• Develop training materials (presenter decks, instructor guides, exercises, job aids, videos, eLearning simulations with voice scripts, and other supporting materials) for instructor-led, virtual, and self-paced courses utilizing department templates and guidelines.
• Creates materials that include the business and end user processes for Vistex software as well as the technical steps to implement and utilize the software at the customer's site.
• Produce design plans targeted to different audiences based on performance needs which integrate appropriate media and variety of adult learning techniques.
• Create delta classes and update training material as new releases of software are rolled out using rapid development strategies.
• Apply sound project management and instructional design principles that motivate participants and leads project to conclusion.
• Analyze existing training to identify end user needs and develop strategies to improve courses and documentation.
• Rapidly adapts to new platforms and independently learns to master software in Vistex or Customer systems.
• Facilitate course pilot and train-the-trainer sessions for new and updated courses.
• Develop course materials and conduct training for customer custom projects.
• Complete related duties as assigned by Training Manager.

The compensation for this position is $70k to $80k annually. Base pay will vary depending on factors, including but not limited to, a candidate's location, job-related knowledge, skills and work experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus. Vistex provides highly competitive benefits including comprehensive healthcare plan, 401(k) and paid time off, including paid volunteerism days!

The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it is actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. It is why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up. ™

Qualifications

Education

Required: Bachelors or better in Instructional Design and Technology or related field.

Experience

Required: 4 years: Software material development, facilitation, and project experience. Experience with eLearning tools and documentation software to develop and enhance training courses (SAP® Enable Now or WalkMe™ preferred). Knowledge of SAP or ERP software products; Sales and Distribution (SD) SAP module experience preferred. Must be highly proficient in various Microsoft Office products including PowerPoint and Word. Capable of analyzing and logically organize complex technical information and transform complex bodies of information into professionally designed, engaging and effective training. Proactive utilizes resources to learn complex software including business case scenarios. Strong attention to detail and solid analytical and problem-solving skills. Effectively lead projects including communicating with technical and non-technical team members who may be remote. Ability to design or create dynamic and engaging content that incorporates both design elements and effective learning principles for an optimum learning experience. Strong project management skills and able to successfully multi-task, set priorities, and meet timelines. Travel required to customer facility depending on training requirements (10-20%).