Enrollment & Outreach Specialist (Hybrid)

Job Description

Job Description

NATIONAL ENROLLMENT SPECIALIST 

Why Join CIP?

• Relocation Package

• Vacation Time - 15 days full time only

• Paid Holidays - 13 days full time only;Holiday premium pay for part time only

• Paid Sick Days and Personal Days accrued

• Medical, Dental and Vision Insurance

• Voluntary Benefits: Short and Long-term Disability, Additional Life, Child Life and Spousal Life 

• Dependent Care Flexible Spending Account

• Flexible Spending Accounts

• 401(K) - We offer a Traditional 401(K) and a Roth 401(K) employer match up to 4%

  • Financial Wellness Advisor Services  

• Tuition and continued education reimbursement up to $3,000 annually for full time and up to $1,000 for part time

• Wellness reimbursement of $200 per year for full time and $100 per year for part time

• Employee Assistance Program: child care and parenting, senior care and aging, emotional health, health and wellness, legal and financial, access to discounts 

• A health advocate to assist with our insurance & healthcare challenges

• Ongoing monthly training and professional development opportunities

• Supportive and Collaborative Culture

*Please note that the benefits listed may change based on business needs, regulatory requirements or other factors

A Day in the Life:

A National Enrollment Specialist (NES) plays a crucial role in ensuring a smooth and efficient enrollment process for all prospective students, their families, and associated professionals from inquiry to enrollment.  They are responsible for managing all aspects of enrollment, including data collection, verification, documentation, and providing support to individuals or organizations throughout the enrollment process.  This National Office position works directly with CIP center leadership to drive enrollment growth of CIP’s programs and locations by providing a consistent and high-quality admissions experience. The National Enrollment Specialist is a full-time exempt hybrid position that reports to the National Admissions Director.

This position operates in a highly scheduled environment but may require longer hours and occasional weekend work and travel (up to 25%) as job duties demand. The position is considered a hybrid position with presence at the center required 2-3 days per week to facilitate tours, meet with staff, participate in training and conduct other business on behalf of CIP and admissions. The National Enrollment Specialist position involves a moderate physical demand. 

All the Responsibilities We’ll Trust You With:

Enrollment Management:

• Oversee and manage the end-to-end student enrollment process.

• Develop and implement enrollment strategies and procedures to meet organizational goals.

• Responsible for guiding the applicant and family in working with third parties for financial assistance, if applicable.

• Data Collection and Verification:

  • Collect and validate all required information and documentation from applicants.

  • Ensure the accuracy and completeness of data submitted during the enrollment process.

• Documentation and Record Keeping:

  • Maintain organized records of all enrolled individuals or entities.

  • Ensure compliance with legal and regulatory requirements for data storage and documentation.

• Communication and Support:

  • Impart your knowledge of the special education industry; work to meet prospective customer needs and effectively convey CIP’s value through the admissions process 

  • Deliver excellent customer service to assist applicants and families with any questions or concerns related to enrollment.

  • Communicate enrollment status, requirements, and updates to applicants and families.

  • Explain the unique differentiators of CIP locations and maintain a thorough understanding of both full-year and summer programs.

  • Develop a thorough understanding of CIP’s student and family backgrounds, experiences, and needs and speak appropriately to the services and solutions CIP’s programs can offer.

• Relationship Management:

  • Build, create, and foster key relationships with relevant industry contacts, such as educational consultants, teachers, clinicians, and counselors.

  • Coordinate closely with the CIP program location(s) to ensure that prospective families and visitors have excellent and consistent experiences that accurately convey CIP’s value.

Outreach Events: 

• National Admissions Enrollment Specialists may need to travel to and attend key outreach events such as: