Cruise Director

Tauck Cruise DirectorsThank you for your interest in working for Tauck! This job posting is not an indication that a position is immediately available. We hire strictly based on sales and need, but accept resumes on a year-round basis for future consideration as opportunities arise. Your resume will be kept active for one year and you will be contacted in the event a position matching your qualifications, availability and interest becomes available.If you believe this role is a good match for your background, skill set, experience and passion please upload your resume and cover letter as an attachment through the prompts noted at the bottom of the page. Our recruiter will contact you should a position matching your qualifications, availability and interest become available.We are currently accepting applications for Tauck Cruise Directors.Cruise Directors enjoy the benefits and resources of employment with a company that has been at the cutting edge of guided travel since 1925. We take great pride in these front-line representatives of our professional Worldwide Operations team. Our reputation for excellence and integrity was built on the exceptional quality and service of our Cruise Director staff and the support provided behind the scenes by our office staff in Wilton, Connecticut.Cruise Directors typically work between the months of March and December. Individual schedules vary, of course, depending on the combination of itineraries assigned, language skills, personal interests, performance history, and seniority.Position requirements include:A record of success in the travel or hospitality industry, or similar experience in a customer-service related field such as health care or educationSolid oral and written communication skillsAdministrative and basic accounting skillsA college or university degree is preferred, but not requiredWork scheduling and performance reviews are collaborative processes, incorporating performance feedback and individualized professional development goals. Cruise Directors prepare an annual 'wish list' to communicate individual interests and special requests. An annual performance review discussion is conducted with each Cruise Director at the end of the season.Compensation is a combination of daily wage and additional base pay for each tour day worked. Accepting monetary or material commissions is strictly forbidden throughout our organization and will result in immediate termination.Benefits for eligible Tauck Directors include: medical, dental, vision, life, travel, long-term disability, and worker's compensation insurance programs, a 401(k) company plan and a profit-sharing plan. Annual eligibility is based on the total number of weeks worked each calendar year.Key responsibilities include:Execution and delivery of the overall Tauck Experience including activities, lectures, destination related information and coordination of all shore excursionsEnsuring the on-board and on-shore comfort and safety of our guestsAll event organization and creation of the Daily ProgramAssisting Tauck Directors as needed with lectures, activities and destination related informationMaintaining a high level of overall guest satisfactionOversight of Tauck Director performanceLiaison with Wilton Home Office, Scylla, ground operators and suppliers.Required skills include:Exceptional interpersonal skills for diverse audiencesCreative and dynamic knowledge presentation skillsIndependent, resourceful decision-makingA collaborative approach when working with colleaguesProblem-solving skills, including poise under emergency conditionsOrganizational skills, with both groups and accounting functionsComputer skills: ability to use email, the web, MS Word and ExcelTauck is recognized as a world leader in deluxe escorted vacation tours; a fast growing company in a thriving industry. We offer more than 150 intriguing, all-inclusive vacations to the most popular worldwide destinations. These creative itineraries, with spectacular sightseeing and premium accommodations, are carefully choreographed to create enriching experiences and enlighten travelers interested in high quality, cultural vacations.