Customer Engagement Specialist

Job Description

Job Description

Join the Riley Taylor Agency Customer Service Dream Team!

Are you the kind of person who brings energy, positivity, and a "let's-do-this" attitude everywhere you go? Love connecting with people and making their day better? Then we want YOU on our Customer Service Team!

Location: West Jordan Utah (but well help you get licensed if you're not yet!)

Position Type: Full-time, salaried + commission (you're in charge of your earnings!)

Training: 30 days of hands-on guidance + 30 days of goal-crushing support. After that? The sky's the limit.

Were a small team with BIG dreams and even bigger personalities think of us as your work-family! If you're looking for a place where your work matters, your ideas are heard, and your teammates cheer you on, this is it.

Sound like your kind of place? Send us your resume and lets chat. We can't wait to meet you!

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Netflix

Audible

Gym Membership

What Youll Be Doing:

Talking to our awesome customers and helping them understand and upgrade their policies.

Writing new policies with confidence and care.

Managing calls, emails, and texts like a pro.

Working independently AND being a key part of a team that genuinely has your back.

You're a great fit if you:

Communicate like a champ (written and spoken).

Are detail-obsessed and organized.

Can juggle tasks without dropping the ball.

Make smart decisions with confidence and professionalism.

Are a Microsoft Office wizard

Have a Utah Property & Casualty Insurance License (Life Insurance a bonus!) - or are open to getting licensed (well help!).