Director of Risk Management

Director of Risk ManagementJob Category: Human Resources Requisition Number: DIREC001173Posted: April 10, 2026Full-Time991 Knox Street Torrance, CA 90502, USADescriptionHere's what's on the menu AKA the Essential Functions:Analyze workers' compensation trends and identify interventions that improve workplace safety.Working closely with the VP of HR, you'll develop a 24-month strategic plan to improve outcomes.Closely manage all claims, develop strong supportive relationships with injured workers, remind them of upcoming appointments, and troubleshoot any problems that may occur in providing appropriate medical care.Liaison between adjuster, treating physicians, nurse case manager and attorney.Negotiate settlement agreement with claimants.Manage "Return to Work" program, making sure everyone understands work tasks that can be performed without aggravating the injured employee's condition.Manage insurance renewal with broker.Provide actuary projections on a quarterly basis.Manage claims that arise from liability(guests), property and auto claims with carrier and in-house.Manage ADA (American Disability Act) compliance and lawsuits.Assess current safety tactics and safety training by conducting Safety Observations at store locations, determining opportunities for improvement.Develop new equipment, tools and or processes to reduce risk of injury.Establish, maintain and implement safety training materials, required postings, and Injury Illness Prevention Plan.Conduct regular inspections (Safety Audits) of company stores to assess compliance with safety policies and practices. Provide coaching to both management and crewmembers during visits to improve commitment to workspace safety.Conduct centralized workshops and webinars for store management to improve safety awareness and reduce injury frequency.Remain current on all environmental, health & safety legislation and industry best practices; ensure that company polices and training materials are up-to-date and relevant.Oversee the investigation of all workplace accidents and injuries. Ensure that those lessons are learned, and that management is held accountable to safe workplace practices.Provide company leadership with reports that identify trends and improvements.Complete regular status reports reflecting project status, safety audits, accident investigations, etc.Manage COVID-19 prevention program, employee screening, positive cases, implement local and state regulationsReport and monitor store chemical data on CERS (California Environmental Protection Agency)EducationPreferred: High School or better.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.