MedSpa Receptionist

Job Description

Job Description

Company Overview

We are a leading medical spa specializing in cutting-edge stem cell therapies for hair restoration. Our mission is to provide innovative and effective treatments to enhance our clients' well-being and quality of life.

Position Overview

We are seeking a proactive and organized individual to join our team as a Medical Spa Receptionist. As the first point of contact for our clients, the receptionist plays a crucial role in ensuring exceptional customer service and efficient office operations. This role requires strong communication skills, attention to detail, and the ability to multitask effectively.

If you are a dedicated and customer-focused individual with a passion for contributing to the health and well-being of others, we invite you to join our team at Regenicel Aesthetics .

Responsibilities

● Greet and welcome clients in a friendly and professional manner.

● Answer phone calls, emails, an inquiries through the CRM system and social media promptly, providing accurate information and addressing inquiries or concerns.

● Manage social media accounts and postings

● Schedule appointments for clients using our electronic scheduling system, ensuring optimal utilization of time and resources.

● - Manage the office, including maintaining cleanliness and organization of treatment rooms and common areas.

● - Coordinate with medical staff to ensure seamless patient flow.

● Assist medical staff in setting up for customer appointments

● - Process payments and manage financial transactions accurately.

● Maintain sales and payment tracking reports

● - Order and maintain inventory of office supplies, medical supplies and treatment supplies, ensuring adequate stock levels.

● Track and process incoming shipments of supplies and inventory

● - Assist with administrative tasks as needed, such as data entry and filing.

Qualifications

● - Previous experience in a customer service or receptionist role preferred.

● - Excellent communication and interpersonal skills.

● - Strong organizational skills with the ability to prioritize tasks effectively.

● - Proficiency in using computer applications, including MS Office and electronic scheduling

systems.

● - Attention to detail and accuracy in handling administrative tasks.

● - Ability to maintain confidentiality and professionalism at all times.

● - Knowledge of medical terminology and experience in a healthcare setting is a plus.

Schedule

● - Full-time position,

● - M-F 9:30am to 5pm and Sat 9am to 12pm

● - Fast-paced environment with the potential for high client volume.

● - Opportunities for professional growth and development within the organization.

We are a leading medical spa specializing in cutting-edge stem cell therapies for hair restoration.

Company Description

We are a leading medical spa specializing in cutting-edge stem cell therapies for hair restoration.