IT Intern

Overall Purpose of the Position:The IT Intern will assist with day-to-day technology operations, end user support, system documentation, and technology improvement initiatives across manufacturing and business environments. This position provides hands-on experience with enterprise systems, infrastructure, cybersecurity, and manufacturing technology.The IT Intern will report to the IT Manager and work directly with the IT team to support projects involving Microsoft 365, ERP systems, device management, automation, reporting, and operational technology.Essential Duties and Responsibilities:Assist with hardware deployment, setup, and inventory trackingProvide end user support for PCs, printers, mobile devices, and softwareHelp document systems, processes, and network environmentsSupport Microsoft 365 administration tasksAssist with account provisioning and onboarding/offboarding activitiesParticipate in cybersecurity and IT governance initiativesHelp troubleshoot connectivity, application, and device issuesSupport manufacturing technology and shop floor systems as neededAssist with reporting, data cleanup, and process improvement projectsParticipate in ERP, CRM, and workflow automation initiativesRequired Skills and Qualifications:Pursuing an Associate’s degree or higher in Information Technology, Software Development, Computer Science, Programming, or another related technology fieldBasic understanding of:Windows environmentsMicrosoft 365Networking conceptsHardware troubleshootingDocumentation practicesFamiliarity with databases or scripting is preferredStrong problem-solving and communication skillsAbility to work independently and prioritize tasksWillingness to learn in a manufacturing environmentStrong verbal and written communication skillsPreferred Skills:Familiarity with:Active DirectoryEntra ID#NEIND1 #J-18808-Ljbffr