CLINICAL CASE MANAGER: Child and Adolescent

Job Description

Job Description

Full-Time Position

Positions are located in Farmville, Virginia.

EDUCATION:

• Must be a QMHP-T
• Bachelor’s degree in Human Services or a related field required.
• Minimum of two years of relevant case management or behavioral health experience preferred.
• Must possess the knowledge, skills, and qualifications required by applicable Case Management Licensing Regulations.
• Experience providing case management services to adults with mental illness and/or substance use disorders preferred.
• Valid driver’s license and an acceptable driving record required.

DESCRIPTION:

The Child and Adolescent Case Manager provides comprehensive case management services to children, adolescents, and adults with mental illness, intellectual disabilities, and/or substance use disorders. Responsibilities include clinical assessments, treatment planning, connection to community resources, diligent outreach, and ongoing follow-up. The position supervises case management staff at the assigned location, the FAPT Case Support Specialist, and services provided at the Piedmont Regional Juvenile Detention Center. It also supports coordination with state psychiatric facilities and ensures compliance with program, state, and federal requirements. A bachelor’s degree in a human services field is required.

JOB TASKS:

1. Responsible for assessment and identification of case management service needs.

2. Responsible for supportive counseling to individuals and families to keep stable community functioning.

3. Responsible for development of treatment planning and coordination with other service providers.

4. Responsible for follow-up and outreach to individuals in order to maintain active treatment participation. This includes home visits to monitor functioning and provide outreach as per agency protocol.

5. Responsible for maintaining Electronic Health Record and as per agency policies and procedures.

6. Responsible for coordination with RN/LPN, NP and psychiatrist for monitoring efficacy of psychotropic medications and coordinating in response to emergent psychiatric decompensation.

7. Responsible for maintaining contact for the first thirty days with private and state hospitals to ensure treatment planning, discharge planning and coordination of individual’s care as per state and agency protocol and procedures.

8. Responsible for advocating, linking and coordinating with service providers and other community resources for the purpose of arranging necessary services. This includes assisting the individual or family member in the application process for benefits.

9. Responsible for the provision of transportation for individuals to ensure continuity of services.

10. Responsible for attending in-service training and staff development programs to enhance case management services.

11. Responsible for other duties as assigned and consistent with job description and expectations for the position.

12. Responsible for attending weekly staff meetings and participating in case discussions as a member of the clinical team.

Compensation and Benefits at Crossroads Services Board

At Crossroads Services Board, we are committed to offering a salary and fringe benefits package that is competitive with other agencies and businesses in our area. To support this goal, we conduct regular salary and benefits studies to ensure our offerings remain in line with market standards.

Our comprehensive benefits package for eligible employees includes:

• Approximately 90% employer-paid coverage for medical, dental, and vision insurance

• Access to the National Health Service Corps Federal Loan Forgiveness Program , with potential eligibility for college loan repayment

• Additional benefits that support the health, well-being, and professional development of our team members

We are dedicated to creating an environment where employees can thrive personally and professionally. Each staff member plays an essential role in our mission, and we value open communication through both formal and informal channels.

We look forward to a meaningful and rewarding partnership with each employee, built on mutual respect and shared success.