Program Manager Expanded Community Services

Overview Position: Program Manager Expanded Community Services Location: Auburn, WA Job Id: 773 # of Openings: 0 SIGNING BONUS: $3000 About Us As a non-profit organization, Valley Cities Behavioral Health Care is dedicated to serving our community by offering a wide range of mental health services, from inpatient to outpatient care. We believe that our employees are our greatest asset, and we are committed to creating a supportive and inclusive work environment. Join us in making a difference every day! Role Overview The Program Manager will provide leadership and management for development, training, and clinical supervision for all VCC staff and programs in the assigned function areas. The service manager's primary responsibilities include supporting the Service Director in ensuring the mission of VCCC is fulfilled and implementing policies, procedures, and other activities in support of strategic goals and objectives. The service manager will be responsible for using a community-centric and future-looking team approach and coordinating staff and program development, staff training, and clinical supervision across all VCC sites and programs. The position requires excellent communication and organization skills, sound understanding of relevant contracts, excellent knowledge of clinical delivery theory and practice in the assigned function areas, and sound understanding of adult learning styles and staff development. Key Responsibilities Leadership and Program Management Provides leadership in supporting the mission and goals of VCC and maintaining and expanding the quality of services. Leads weekly team meetings and facilitates monthly managers meetings to ensure effective communication and program coordination. Participates in and represents VCC at key stakeholder meetings. Works with the finance department to determine coding requirements for payers and devise monitoring and training for clinicians to ensure appropriate coding. Promotes an organizational vision and environment that emphasizes teamwork, trust, professionalism, efficiency, and customer service. Provides leadership in creating an agency emphasis on recovery, wellness and a culture of Trauma Informed Care. Clinical Oversight and Quality Assurance Manages new client referral process and ensures appropriate assignment and intake procedures. Oversee the monthly re-authorization process for continuing client services. Prepares and submits ECS Annual Report. Develops and maintains clinical supervision programs, and as relevant, provides clinical supervision to staff in assigned function areas, including assisting staff in identifying individual training goals and assuring completion of required training. Assists in evaluation of staff performance and works with assistant site directors to ensure effective team functioning. Compliance and Administrative Responsibilities Assures compliance with all relevant laws, administrative codes, and contract requirements as they pertain to the provision of mental health services. Ensures staff alignment and participation in organizational goals and procedures. For non-site-specific programs, as assigned, ensure that all statistical information necessary to maintain accountability to external funding sources is collected in a timely manner. Coordinates with senior management in planning, development and implementation of Strategic Plan, policies and procedures, Quality Improvement Committee functioning, and external relationships. Community Relations and Quality Improvement Represent VCCG in the community in a manner consistent with agency mission, values and goals. Practice and incorporate Quality Improvement Principles and Performance Standards in daily work activities and participate in Quality Improvement processes. Practice and incorporate Management Principles in daily work activities. Complete all staff evaluations, payroll sheets and personnel-related issues accurately and within the required time frames. Meet all required work deadlines including those established for reporting staff. Ensure that all reporting staff receive the necessary information to complete their job duties. Submits data in a timely and accurate manner to help prepare VCC's financial reports. Ensures effective management and execution of billing and receipting, cash management, payroll reporting, and accounts receivable and accounts payable activities. Human Resources Responsibilities Effectively manages employee conflicts and builds and maintains a sense of teamwork among staff members. Assists in recruitment and selection of staff in consultation with the site team, medical director, HR, and/or other clinical services directors. Places high value on cultural competency and ensures that hiring reflects community demographics. What We\'re Looking For Education Master’s degree and 2 years of post-full time paid equivalent clinical experience preferred. Experience Exhibit progressive responsibility and significant experience in business administration, particularly management of financial systems and human resources. Two years of supervisory experience. Two years of experience in the field of health or human services field. Other Pass required background checks/fingerprint check. TB test upon hiring. Dependable transportation. Benefits and Why Join Us Competitive salary and comprehensive benefits package to include medical, dental, vision and 403(b). 21 days of PTO, plus 11 Paid Holidays Free Supervision Hours towards Washington State Licensure Potential participation in Public Service Loan Forgiveness (PSLF) program Opportunities for professional growth and development. A positive and collaborative work environment. A chance to make a meaningful impact on the lives of our employees/clients. How to Apply Submit your resume (cover letter optional) detailing your relevant experience and why you are the perfect fit for this role. Join us at Valley Cities and be part of a team that is dedicated to making a difference every day. We look forward to welcoming you on board! Schedule For a Program Manager Expanded Community Services at Valley Cities Behavioral Health, the position is dynamic, providing opportunities for those who thrive in an ever-evolving environment. Discussion of schedules is encouraged during the interview process from both candidate and hiring manager. The organization is an Equal Opportunity Employer and embraces a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Equal Opportunity Statement Valley Cities is proud to be an equal opportunity employer. It is our policy to recruit, hire, train, promote, reassign, compensate, and administer all personnel actions without regard to age, sex, race, color, national origin, ancestry, citizenship, religion, physical or mental disability, marital status, military or veteran status, sexual orientation, gender identity, genetic information, or medical condition including pregnancy. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. We provide reasonable accommodations to applicants and employees with disabilities and for sincerely held religious beliefs or practices fully required by law. If you would like to request an accommodation, please contact Human Resources. #J-18808-Ljbffr