Clinical Trials Site Support Associate

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives. Labcorp is seeking a remote Clinical Trials Site Support Associate to join our team! Work Schedule Monday – Friday, day shift Job Responsibilities Serve as the primary point of accountability for all day-to-day investigator site support activities. Manage and resolve issues related to incoming study samples for assigned projects, ensuring timely and accurate processing. Coordinate with Project Managers to ensure the accurate and timely delivery of study supplies to clients. Collaborate with specimen management teams across all locations to identify, escalate, and resolve issues. Review, communicate, and distribute abnormal test results in accordance with established protocols and PSW designation. Partner with cross-functional project teams to troubleshoot and resolve issues related to specimen handling, result reporting, and site compliance. Engage with appropriate stakeholders to address challenges related to study setup, reporting processes, and regulatory compliance. Maintain and effectively utilize all tracking systems, tools, and databases required to support operational activities. Establish, maintain, and ensure the accuracy of study files and documentation in compliance with departmental and regulatory requirements. Perform all responsibilities in accordance with standard operating procedures (SOPs), policies, and quality standards. Minimum Qualifications HS diploma, degree in science related field or experience in specimen management, client services or other related laboratory positions. 2 or more years’ experience of clinical trials in Specimen Management, client services or other laboratory positions. Preferred Qualifications 2 or more years’ experience in customer service experience within a clinical Lab setting Additional Job Standards Excellent organizational and communication skills Proficient in MS Office applications About Labcorp At Labcorp, we are a global leader of innovative and comprehensive laboratory services that help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development laboratory capabilities, our 70,000 employees combine innovative innovation, science and technology to solve some of today’s biggest health challenges, accelerate life-changing healthcare breakthroughs and impact lives around the world. Here, you are empowered to own your career journey and create a personalized development plan with the support of your team. Application Window: June 29, 2026 – July 8, 2026 Pay Range: $24.00 - $36.00/hr All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.