Senior Customer Service Specialist
Virtual Vocations Inc
Providing technical support and customer service, the part-time Senior Customer Service Specialist will troubleshoot user issues and assist with technology-related inquiries remotely for a duration of 4-5 months with potential for extension. Key responsibilities Answer phone calls and assist users in troubleshooting basic technical challenges Guide clients through solutions such as clearing browser history and logging in/out of systems Deliver exceptional customer service while managing client inquiries effectively Required qualifications High school diploma required; associate or bachelor's degree preferred 3+ years of experience in customer service or support roles Strong understanding of technology operation and troubleshooting Proven ability to provide exceptional customer service
Vacancy posted 4 days ago
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