Patient Registration Representative

Patient Registration Representative - Emergency Department (Night Shift)

Location: Emergency Department

Assignment Length: 13 Weeks with Potential for Extension or Full-Time Employment

Schedule: 12-hour shifts, 3 days per week, every other weekend

Available Shift: 6:00 PM - 6:30 AM

Position Overview

We are seeking a dependable and customer-focused Patient Registration Representative to join our Emergency Department team. This entry-level opportunity is ideal for candidates with strong customer service experience and an interest in healthcare administration. In this role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming experience while accurately completing registration and insurance-related processes.

Key Responsibilities

• Greet and assist patients, families, and visitors in a professional and compassionate manner.
• Perform patient registration, check-in, and pre-registration activities.
• Verify and update patient demographic and insurance information.
• Confirm insurance eligibility and collect applicable patient payments.
• Respond to patient and customer inquiries by phone and in person.
• Advocate for patients and customers to ensure their needs are met.
• Maintain accurate records while adhering to established policies and procedures.
• Provide exceptional customer service and support in a fast-paced Emergency Department environment.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience strongly preferred.
• Experience working with insurance verification or payer information preferred.
• Familiarity with medical terminology preferred.
• Experience using Epic or other electronic medical record (EMR) systems is a plus.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently and remain professional in a fast-paced healthcare setting.
• Reliable attendance and punctuality are essential.

Required Skills

• Customer Service
• Medical Terminology
• Insurance Verification/Payer Experience
• Epic EMR (preferred)
• Data Entry and Computer Proficiency
• Communication and Interpersonal Skills

Why Join Us?

• Entry-level opportunity with healthcare experience
• Competitive schedule with full 12-hour shifts
• Potential for contract extension or permanent hire
• Opportunity to work in a dynamic Emergency Department environment
• Gain valuable experience with patient registration and healthcare systems

Job Type & Location

This is a Contract position based out of Grand Blanc, MI.

The pay range for this position is $16.00 - $18.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Grand Blanc, MI.

This position is anticipated to close on Nov 13, 2026.

This is a fully onsite position in Grand Blanc,MI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.