Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2013 and currently lead a team of six. My State Farm career began in 2003, and I transitioned into a leadership role in 2007 before returning to personal production and eventually opening my own agency. I'm a proud University of Missouri graduate, have been married for over 30 years, and am blessed with four children and four grandchildren.

Community and family are incredibly important to me. I founded Life Community Church and have also spent time coaching youth sports, giving me opportunities to serve others and make a positive impact.

Our agency offers health benefits, a 401(k), paid time off, licensing reimbursement, and a strong commitment to work-life balance. We also invest in business coaching, host three to four team-building events each year, and fund marketing events that help our team members grow professionally.

We've built a close-knit, family-oriented office where integrity, character, and supporting one another come first. I believe the right attitude and values are more important than experience because skills can be taught. I'm looking for entrepreneurial, self-motivated individuals who want to take ownership of their success and essentially run a business within our business. If you're driven to grow and want to be part of a supportive team that invests in your success, we'd love to meet you.

ROLE DESCRIPTION:
Christopher Walls - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.