Manager Software Engineering (Fort Washington)

Job Description

The Manager Software Engineering is a hands‑on leader who actively participates in the architecture, design, and development of scalable, efficient, and secure technology solutions. In addition to managing people, projects, and processes, the Manager works closely with engineering teams, contributes technical expertise, reviews code, and guides best practices throughout the software development lifecycle. This role ensures that development efforts align with business objectives and drive innovation, while also serving as a bridge between business stakeholders and technical teams. By translating requirements into actionable plans and fostering a collaborative, high‑performance engineering culture, the Manager empowers teams to deliver impactful solutions and continuously improve technical outcomes.

Key Responsibilities

• Align software engineering initiatives with business goals and strategic objectives.
• Drive application rationalization, consolidation, integration, and optimization across platforms such as ServiceNow, Salesforce, enterprise web (Adobe/Drupal), Enterprise Intranet (Unily), MuleSoft APIs, Kyruss & Credential Stream, Azure Cloud, and other custom and third‑party applications.
• Evaluate and integrate cutting‑edge technologies, drive innovation and continuous improvement, and ensure smooth transitions during modernization efforts.
• Minimize downtime and maximize benefits of modernization.
• Work with architects and technical leads, oversee and contribute to the enhancement and creation of scalable, efficient, and secure platforms and solutions, including ServiceNow consolidation, Salesforce adoption, AEM and Drupal consolidation, MuleSoft integration, and Azure Cloud utilization.
• Ensure cohesive integration and optimal performance across all platforms.
• Work with architects and technical leads, and guide teams and contribute to architecture, design, coding, testing, and deployment of software and infrastructure solutions.
• Address and resolve system issues for optimal functionality.
• Collaborate with security teams, architects, technical leads, in risk assessment and mitigation.
• Guide software engineering teams in creating secure solutions and following best practices.
• Enhance system performance and security, reduce vulnerabilities, and improve overall system reliability.
• Demonstrate expertise in DevOps practices and continuous integration/deployment.
• Streamline processes to ensure efficient and error‑free deployments, improving development cycles and operational efficiency.
• Lead, mentor, and develop software engineering teams, fostering growth and technical excellence.
• Provide technical guidance and mentorship to enhance skills and knowledge.
• Guide teams in adopting best practices for software development, DevOps, CI/CD, and agile methodologies.
• Act as a bridge between Product Management, Marketing, and other stakeholders, and technical teams.
• Translate business requirements into technical solutions.
• Ensure seamless integration and collaboration across merged entities.
• Stay up to date with the latest technologies and industry trends.
• Promote a culture of innovation, learning, and continuous improvement within engineering teams.
• Create and guide teams in maintaining proper documentation adhering to agile practices.
• Ensure organized code repositories.
• Oversee incident management and on‑call support for production systems, applications, infrastructure, and platforms.
• Implement emergency fixes and provide root cause analysis for incidents.
• Engage with multiple vendors on new initiatives, including Salesforce, Adobe AEM, EPIC, and ServiceNow.
• Ensure new initiatives are aligned with organizational goals and technical requirements.

Skills & Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 10+ years of expertise in software engineering and development, with at least 5 years in leadership or management roles.
• Strong technical background in programming languages (Java, JavaScript, Python, etc.), cloud platforms, DevOps, CI/CD, automation, and microservices.
• Strong knowledge and work experience in configuration management and solutions deployment automation.
• Strong work experience designing and delivering scalable, secure, and resilient systems.
• Proven ability to lead and mentor engineering teams, manage projects, and drive results.
• Strong work experience in software and cloud infrastructure security best practices, including secure authentication, encryption, zero trust architecture, and compliance.
• Good work experience with containerization and orchestration (Docker, Docker Swarm, Kubernetes), building and deploying enterprise applications on containers, and provisioning orchestration infrastructure on the cloud.
• Good work experience with Disaster Recovery and High Availability, designing systems for high availability and disaster recovery, ensuring minimal downtime and data loss.
• Strong work experience managing and designing databases, including SQL and NoSQL databases.
• Strong work experience building distributed, secure, and scalable software solutions in Spring Boot, Java, and ORM solutions.
• Strong work experience in Version Control using Git.
• Strong work experience in CI/CD tools like Azure DevOps, Jenkins, and GitLab CI/CD.
• Strong work experience with monitoring and logging best practices, tools like ELK Stack (Elasticsearch, Logstash, Kibana), and Splunk.
• Excellent communication, collaboration, and stakeholder management skills.
• Engagement skills.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America

Equal Employment Opportunity

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full‑time and part‑time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short‑ and long‑term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part‑time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.