Technical Product Owner

JOB TITLE: Technical Product Owner

REPORTS TO: Director of Software 

DIRECT REPORTS: No

While this is a remote position, we are only able to hire candidates who reside in the following states due to employment eligibility requirements: AZ, NV, CO, NE, KS, MN, IA, MO, IL, OK, TX, LA, IN, OH, KY, TN, AL, GA, FL, SC, NC, VA, NY, and CT.

Who We Are

BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. 

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come and are ready to tackle what’s next. Come join us!

Role Overview

As the Technical Product Owner, you’ll have a big mission. Responsible for assuring the Company’s standards are achieved and excellent customer service is delivered. You also understand the value of taking a moment to express gratitude to the village that helped to make it happen. As you can likely tell, 'how' things are done matters just as much as ‘what’ was done here at BH! 

Key Responsibilities

Define and communicate a clear product vision, goals, and roadmap aligned with business strategy.

Own, refine, and prioritize the product backlog based on business value, strategic objectives, and stakeholder input.

Partner with business leaders and stakeholders to identify opportunities for process optimization and product innovation.

Make data-informed prioritization decisions and trade-offs to maximize value delivery and outcomes.

Serve as the primary point of contact for product decisions, requirement clarification, and backlog direction.

Review, validate, and formally accept delivered work to ensure alignment with defined requirements and quality standards.

Elicit, analyze, document, and validate business, functional, and non-functional requirements.

Facilitate stakeholder interviews, workshops, and discovery sessions to understand business processes, challenges, and objectives.

Develop and maintain user stories, acceptance criteria, use cases, process flows, and functional specifications that translate business needs into actionable solutions.

Identify gaps, risks, dependencies, and potential impacts associated with proposed solutions.

Ensure requirements are clear, complete, consistent, testable, and aligned with desired business outcomes.

Build strong relationships and enable effective collaboration across business, leadership, and technical teams.

Communicate recommendations, product updates, and solution proposals in a clear and compelling manner.

Manage stakeholder expectations related to scope, priorities, timelines, and deliverables.

Capture and incorporate user feedback to continuously enhance product capabilities and user experience.

Drive continuous improvement in requirements practices, documentation quality, and backlog management.

Champion Agile principles and product management best practices across teams.

Monitor product performance and identify opportunities for optimization and growth.

Contribute to the development and tracking of metrics that measure product success and business impact.

Other duties as assigned

You Have 

Bachelor’s degree in business, information systems, computer science, or a related discipline.

3+ years of experience as a Product Owner, Business Analyst, Requirements Analyst, or similar role.

Demonstrated experience working in Agile software development environments.

Strong understanding of Software Development Lifecycle (SDLC) methodologies and practices.

Hands-on experience developing user stories, acceptance criteria, business requirements, and process documentation.

Excellent analytical thinking, problem-solving, and organizational capabilities.

Strong written and verbal communication skills, with the ability to convey complex concepts clearly.

Proven ability to manage competing priorities and effectively collaborate with multiple stakeholders.

Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), CBAP, or similar certification, preferred.

Seniority Level: Experienced 

Industry: Property Management

Employment Type: Full-Time

Location: Remote

Work Schedule: 8am-5pm, Monday-Friday, or as needed to meet business needs.

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based ona number of factors and may vary depending on job-related knowledge, skills, and experience.