Senior Infrastructure Engineer

Iterable is the leading AI‑powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross‑channel interactions, and optimize engagement—all with enterprise‑grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make an impact Engineering at Iterable is responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive to non‑technical users is extremely important. Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next‑generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here. How you will make a difference Use your Kubernetes and AWS expertise to evolve EKS lifecycle, multi‑tenant isolation, and regional consistency, ensuring clusters remain secure, performant, and predictable as we scale. Improve reliability and cost by identifying areas of waste (storage, compute). Improve automation of our Elasticsearch cluster management system (shard management, data retention, indexing, cross‑cluster re‑balancing). We are looking for people who have 5+ years building and operating large‑scale, cloud‑native systems (SRE, DevOps, or infrastructure engineering roles). Deep production experience with Kubernetes (controllers, CRDs, Helm/Kustomize, autoscaling, security context). Experience managing Infrastructure‑as‑Code at scale (Terraform) Strong software engineering skills in Java or Python; ability to read/extend code in other languages when needed. Demonstrated leadership: mentoring peers, driving cross‑team initiatives, and influencing engineering culture. Infrastructure: Kafka, AWS, Pulsar Other Relevant Technologies: Docker / Kubernetes Bonus Points Experience working with large code base Experience with functional programming and the JVM Balance Days (additional paid holidays) Fertility & Adoption Assistance Flexible PTO Monthly Employee Wellness allowance Monthly Professional Development allowance The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job‑related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender‑identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr