Delivery Associate

JOB TITLE: Delivery Associate

LOCATION: Boston, Massachusetts

JOB TYPE: Part-Time (Tuesday & Friday - flexible hours within those days based on your schedule)

POSITION OVERVIEW:

We are seeking a reliable and detail-oriented Delivery Associate to join our team. This role is pivotal in ensuring the efficient delivery of our products and maintaining optimal warehouse operations. The ideal candidate will have a passion for the craft brewing industry and possess the physical capability to handle kegs and other brewery-related items. Delivery from the Harpoon Brewery in the Boston Seaport to the Harpoon on the Boston Common.

KEY RESPONSIBILITIES:

• Order Fulfillment:
  • Assist in pulling and palletizing non-keg items in the absence of the primary staff member, particularly on Monday or Thursday afternoons.
  • Oversee the loading of kegs and other items into the delivery van, ensuring secure and organized transportation.
• Delivery Operations:
  • Execute deliveries to designated locations primarily on Tuesdays and Fridays. Additional delivery days may be scheduled based on business needs.
  • Ensure timely and professional delivery of products, maintaining positive relationships with clients.
• Inventory Management:
  • Implement First-In, First-Out (FIFO) practices to ensure proper rotation of kegs and other products in the on-site cooler.
  • Unload and organize returned kegs into the keg cooler, requiring the lifting and stacking of full kegs.
• Returns and Redistribution:
  • Retrieve all empty kegs and other returnable items from delivery locations and transport them back to the brewery.
  • Distribute returned items to their appropriate locations within the brewery, including the keg yard, fest trailer, and designated staff areas.

QUALIFICATIONS:

• Valid Massachusetts driver's license with a clean driving record.
• Ability to lift and maneuver heavy items, including full kegs (up to 170 lbs).
• Forklift certification or willingness to obtain certification is a plus.
• Strong organizational skills and attention to detail.
• Excellent communication skills and a team-oriented mindset.
• Flexibility to work varying hours, with deliveries typically scheduled for Tuesdays and Fridays.

WORKING ENVIRONMENT:

• Physically Demanding Work:
  This role requires regular lifting, moving, and stacking of heavy items, including full beer kegs (up to ~170 lbs), CO2 tanks, and other brewing supplies. Team members must be able to safely lift, carry, and maneuver these loads throughout the workday, often without assistance.
• On Your Feet & On the Move:
  Expect extended periods of standing, walking, and driving. You'll frequently be in and out of the van, navigating stairs, ramps, loading docks, and sometimes tight or uneven delivery spaces.
• Weather Exposure:
  Deliveries occur in all weather conditions, including rain, snow, heat, and cold. You'll be expected to operate safely and efficiently regardless of the season.
• Temperature Extremes:
  You'll spend time in refrigerated environments (keg coolers and walk-ins) and warm warehouse or van conditions, depending on the season. Proper dress and hydration are important.
• Driving Conditions:
  Safe and attentive driving is required across a variety of urban and rural routes. You'll need to manage traffic, tight delivery windows, and safe handling of a loaded delivery vehicle.
• Repetitive Tasks:
  The role involves repetitive lifting, bending, twisting, and handling of kegs and materials. Proper lifting technique and body mechanics are critical to prevent injury.
• Solo & Team Work:
  While some tasks (like delivery driving) are independent, you'll also work closely with warehouse staff to load, unload, and rotate stock. Clear communication and reliability are key.
• Customer-Facing Component:
  You represent the brand at every delivery stop. A courteous, professional attitude is expected when interacting with customers or accounts.