Teller Supervisor

Teller SupervisorLead with Purpose. Inspire a Team. Make a Difference.Location: Main BranchPosition: Full-Time, On-Site Pay Range: $24.00 - $27.00 per hour (Based on Experience)ScheduleMonday - Thursday: 8:15 AM - 5:15 PMFriday: 8:15 AM - 6:15 PMReady to Take the Next Step in Your Leadership Career?TENCU is looking for an energetic, service-focused Teller Supervisor to lead our teller operations at the Main Branch.This role is ideal for a motivated leader who thrives on developing employees, delivering exceptional member experiences, and driving operational excellence. You'll have the opportunity to coach and mentor staff, strengthen member relationships, and help shape the success of both your team and branch.If you're passionate about people, leadership, and community impact, we want to hear from you.Why TENCU?At TENCU, we believe our greatest strength is our people.Guided by our core values of Member-Centricity, Integrity, and Innovation, we foster a culture where employees are empowered to grow, collaborate, and make a meaningful difference every day.Here, you'll find:A supportive and team-focused environmentOpportunities for professional growth and advancementMeaningful work that impacts members and our communitiesLeadership that values creativity, accountability, and collaborationA workplace where success is celebrated and people come firstWhat You'll DoAs a Teller Supervisor, you will:Lead and oversee daily teller operationsCoach, mentor, and develop branch staffEnsure exceptional service standards and member satisfactionMonitor operational performance and branch efficienciesMaintain compliance with credit union policies, procedures, and regulationsConduct employee evaluations and provide ongoing performance coachingReview transactions, balancing activities, corrections, and audit readinessPartner with Risk Management and Internal Audit to maintain operational integrityCommunicate organizational goals, initiatives, and expectationsSupport business development and community engagement effortsIdentify opportunities to improve workflows and operational processesHelp maintain a professional, organized, and member-focused branch environmentOccasional overtime may be required based on business needs.What You BringRequired QualificationsHigh School Diploma or equivalentOne year of management or supervisory experience and some college courseworkORThree years of financial institution experience, including at least two years of management experiencePreferred QualificationsAssociate degree or coursework in Business Administration or a related fieldSkills & ExpertiseStrong leadership and team development abilitiesExcellent communication and interpersonal skillsKnowledge of financial institution operations and regulatory requirementsProficiency with Microsoft Office Suite and OutlookTyping speed of 40 WPM with at least 95% accuracyStrong organizational and problem-solving skillsAbility to manage multiple priorities in a fast-paced environmentWillingness to travel to TENCU's Main Branch and other locations as neededExceptional BenefitsWe are proud to offer a competitive and comprehensive benefits package, including:Employer-Paid Medical, Dental, and Vision Insurance401(k) Defined Contribution Plan with a Generous 7% Employer MatchEleven (11) Paid HolidaysPaid Time OffCareer Growth OpportunitiesProfessional Development SupportCompetitive CompensationPhysical RequirementsAbility to sit, stand, and move throughout the branch for extended periodsAbility to lift and carry up to 50 poundsAbility to use a computer and office equipment for prolonged periodsAbility to operate a credit union vehicle when necessaryJoin the TENCU TeamThis is more than a supervisory role. It's an opportunity to lead a team, strengthen member relationships, and make a lasting impact within a growing organization committed to serving its communities.If you're ready to lead with confidence, inspire others, and build a rewarding career with TENCU, apply today.TENCU is an Equal Opportunity Employer.This opportunity is open to local candidates residing in Tennessee.No recruiters, please.