LPN or CMA: Patient-Centered Care Champion

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. ob Summary: The Licensed Practical Nurse (LPN) is responsible for the delivery of patient care under the direction of the Physician. The LPN functions as an integral part of the health care team to provide the highest quality of care to the patient by preparing and assessing patients for provider visits. In this position, the LPN will observe, record, and report patient responses to medical care provided during appointments. Essential Functions: Collaborates with physicians and other health care team members in meeting patient/family needs Implements the plan of care by providing direct basic nursing care in accordance with the LPN scope of practice Appropriately labels and packages specimens, as trained Assists in providing indirect care through various clerical or administrative duties as assigned by the registered nurse Acts as a chaperone for health care providers during patient examination as requested Assists provider with procedures, treatments, and interventions Other duties as assigned Certifications: Active state Licensed Practical Nurse (LPN) licensure or LPN applicant Basic Life Support (BLS) – American Heart Association Experience: One year of clinical patient care experience (preferred, not required) Skills & Abilities: Ability to demonstrate knowledge and skills necessary to provide appropriate care to all ages of the patients Ability to learn and use a computer-based patient appointment scheduling and registration system Ability to work in a fast-paced environment with a team Strong interpersonal communication and organization skills Job Summary: The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Certified Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations. Essential Functions: Provides excellent customer service skills by greeting patients and the community in a respectful manner Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height Performs departmental-related clerical duties such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed Must possess the ability to troubleshoot and resolve problems promptly Other duties as assigned Education: High School Degree or GED Licensure/Certification: Active Medical Assisting certification from one of the following (required within 12 months of start date): Certified Medical Assistant (CMA); American Association of Medical Assisting Registered Medical Assistant (RMA); American Medical Technologists Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA) Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina) BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH) Experience: One year of medical assistant healthcare experience (preferred, not required) Two years of clerical experience in a physician’s office (preferred, not required) Skills & Abilities: Possesses problem‑solving skills, basic computer skills, with excellent communication and interpersonal skills Engage with staff and patients in a professional manner As a Bon Secours Mercy Health associate, you’re part of a mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are affirmative Action and Equal Opportunity Employers, please email View email address on click.appcast.io. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at View email address on click.appcast.io #J-18808-Ljbffr