Housekeeping Supervisor

Job Summary Position Title: Housekeeping Supervisor Location: Sonesta Denver (Downtown) Department: Housekeeping Reports To: Housekeeping Manager/Executive Housekeeper Type: Non-Exempt (Hourly) Pay Range: $21.00 to $23.00 per hour Application Deadline: July 18th, 2026 Duties and Responsibilities Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Partner with the Housekeeping Manager to recruit, develop, manage and monitor performance while making recommendations for disciplinary and other human resources-related actions. Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public areas are clean and in good repair to meet guest expectations. Advise employees of deficiencies and instruct on corrective action. Provide retraining as needed. Assist with training of employees and ensuring that they have the tools and equipment needed to effectively carry out their respective job duties. Assist with scheduling and room cleaning assignments to ensure proper coverage. May perform all housekeeping duties necessary including cleaning guest suites and hotel public space to ensure guest satisfaction and owner expectations. Partner with the Housekeeping Manager to inventory and maintain par levels for linen and room supplies. Monitor commercial laundry supplies and equipment to ensure they are sufficient and in working order. Manage procedures of lost and found items. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. Qualifications and Requirements High School Diploma or equivalent. Two years of housekeeping experience including some supervisory training/experience, preferred. Preferred previous background from the extended stay industry. Ability to speak, read and write fluent English; other languages beneficial. Reading and writing abilities required to document tasks completed, order supplies, receive instructions and read equipment manuals including safety information. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages and variances. Problem solving, reasoning, motivating, organizational and training abilities. Experience with Microsoft Office preferred. Frequently stands up, bends, climbs, kneels and moves about the facility. Will be required to regularly use commercial cleaning chemicals. Carrying, lifting or pulling items weighing up to 50 pounds. Will be required to work mornings, evenings, weekends and holidays. Compensation and Benefits Pay Range: $21.00 – $23.00 per hour. Base pay offer may vary based on experience and job related skills. Medical, Dental and Vision Insurance. Health Savings Account with Company Match. 401(k) Retirement Plan with Company Match. Paid Vacation and Sick Days. Sonesta Hotel Discounts. Educational Assistance. Paid Parental Leave. Company Paid Life Insurance. Company Paid Short-Term and Long-Term Disability Insurance. Various Employee Perks and Discounts. Equal Opportunity Employer Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by local, state or federal laws. #J-18808-Ljbffr