Title Assistant in office

Title Assistant

We are seeking a detail-oriented and customer-focused Title Assistant to support residential, commercial, and/or industrial title operations in our Chico, CA office. This role performs a broad range of administrative and operational support duties that help facilitate efficient title processing and exceptional service to customers and internal partners. The ideal candidate has developing industry knowledge, strong organizational skills, and the ability to complete most tasks independently with minimal supervision.

Key Responsibilities

• Collate, gather, and organize information related to title transactions and processes
• Review documentation and validate data for accuracy and completeness
• Respond to customer inquiries and provide support to external clients and field escrow offices
• Coordinate with multiple parties to assist in resolving issues and ensuring timely completion of title processes
• Support title teams with administrative and operational tasks in a production center or branch office environment
• Serve as a liaison between departments, customers, and partners as needed
• Maintain accurate records and adhere to company procedures and compliance standards
• Provide specialized support functions related to title operations when applicable

Qualifications

• Previous administrative, customer service, or title industry experience preferred
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and priorities effectively
• Excellent verbal and written communication skills
• Proficient computer and data entry skills
• Ability to work collaboratively in a fast-paced office environment
• Capable of completing most assignments with limited instruction

Work Environment

• This is an in-office position based in Chico, CA
• Employees are expected to work onsite 5 days per week

Pay Range: $20.31 - $27.09 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.