MEDICAL ASSISTANT

Medical Assistant

Genesee County - Flint, MI 48502

Overview

Position Type: Full Time Job Shift: Day Education Level: High School Travel Percentage: Up to 25%

Description

This position is responsible for functioning as an assistant for patient care to all physicians and physician assistants in the medical clinics. Must understand and adhere to the mission of this organization and the customer service policy. Understands the employment is contingent upon adherence to HCHN policies and procedures, the mission of the organization, JCAHO policies and procedures, OSHA standards, and other safety and health-related codes and laws.

General responsibilities include:

• Taking patients vital signs, recording medical complaints and assessing patients symptoms prior to physician exam.
• Providing medication administration by documenting the dosage, route, and site.
• Administering injections to patients as directed.
• Administering allergens by correctly stating the dilution.
• Obtaining medical information from all patients.
• Performing medical tests by using equipment such as the Glucometer, urine dipstick, pulmonary function screenings, EKG machine and all other medical equipment for testing.
• Administering venipuncture and nebulizer treatments under the direction of the physician.
• Assisting providers with pelvic examinations and processing specimens.
• Knowledgeable about immunizations and administration of immunizations.
• Assisting in minor outpatient surgery procedures.
• Administering oxygen when required.
• Able to assess issues of domestic violence and abuse/neglect related to patient care.
• Effectively communicating verbally with patients.
• Observing and evaluating the patients response to care.
• Ensuring that communication with staff, patients, and external contacts occurs with courtesy, tact, and a positive attitude.
• Communicating with patients to resolve issues of patient flow and at times when waiting room overflow is an issue.
• Using positive and appropriate telephone etiquette when communicating over the telephone and when providing telephone coverage when necessary.
• Under the direction of the provider, calls prescriptions to the pharmacy.
• Keeping comprehensive medical records by charting appropriate documentation and ensure information is explained to the patient.
• Able to assess a patients level of understanding (patient education) and communicating within the boundaries of those levels.
• Able to address patients needs by understanding age specific growth and development and communicating with the patient based on those needs.
• Setting up and cleaning patient exam rooms before and after each use.
• Stocking exam rooms with equipment and supplies.
• Ensuring the upkeep of the patient waiting room.
• Maintaining the patient flow for examinations.
• Scheduling referrals for patients as directed by the provider.
• When time allows, assisting with medical records, such as filing, pulling charts, etc.
• When directed by supervisor to complete tasks essential to daily operations in the clinic.
• Properly documenting in medical logbooks that are, but not limited to, laboratory work, PAP tests, obstetric referrals, baby deliveries, and referrals to other physicians.
• Confirm and follow up on appointments.
• Utilizing sample medications and documenting usage in appropriate manner.
• Keeping comprehensive medical records by charting appropriate documentation and ensure information is explained to the patient.
• Accurately recording prescriptions in medical files.
• Reviewing patient charts to ensure medical charts are up to date.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to maintain confidentiality in all matters.
• Ability to meet all attendance and punctuality requirements to ensure proper coverage and quality service.
• Ability to resolve interpersonal and professional conflicts appropriately.
• Professional and appropriate dress as required by the position.
• General computer proficiency.
• Takes pride in job performance as evident in compliance with job responsibilities.
• Assumes responsibility for work performance and is able to be self-directed.
• Participates in staff meetings, training, and committees.
• Ability to communicate effectively with diverse populations.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision requirements include the ability to see at close range.
• Fine hand manipulation (keyboarding)
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Workspace located in the clinical environment.
• May be exposed to communicable diseases.
• The noise level in the work environment is usually moderate

Education and/or Experience:

• High school diploma and advanced coursework and clinical training from an accredited medical assistant program required.
• MA Certification or registration preferred.