Pool Attendant

The Shelborne By Proper

The Shelborne Miami Beach is an iconic Art Deco destination reimagined for a new generation. Rooted in Miami Beach history and energized by contemporary culture, the property is designed to be a social anchor for locals, travelers, hotel guests, and members alike. Our nightlife venues — including the Lobby Bar and the intimate Little Torch cocktail lounge — are intended to be lived-in, magnetic, and culturally relevant, not programmed from a distance.

Art, fashion, wellness, and music are central to Miami’s cultural identity and core to The Shelborne’s point of view.

Essential Job Duties and Responsibilities

Guest Service & Experience:
-Greet guests warmly and provide personalized, luxury-level customer service at all times.
-Anticipate guest needs and proactively offer assistance with seating, towels, amenities, and directions.
-Ensure every guest interaction reflects the elevated standards and hospitality of Shelborne by Proper.
-Assist F&B servers with food and beverage delivery, table clearance, and restocking to ensure a seamless poolside dining experience.
-Communicate guest F&B requests promptly to the appropriate server or supervisor.

Pool Area Setup & Organization:
-Set up and arrange pool chairs, daybeds, umbrellas, and towels to luxury presentation standards.
-Maintain an immaculate, visually appealing pool deck and all surrounding areas throughout the day.
-Ensure F&B condiment stations, napkins, and service supplies at poolside are fully stocked and neatly presented.
-Reset and refresh seating areas promptly after each guest departure.

Cleanliness & Maintenance:
-Clean and sanitize pool deck, furniture, and surrounding areas to the highest luxury standards throughout the shift.
-Monitor the pool area continuously to uphold impeccable cleanliness and presentation at all times.
-Maintain adequate towel inventory; ensure proper distribution, collection, and replenishment.
-Clear and clean poolside tables promptly after guest use, including F&B items, glassware, and debris.

Safety & Compliance:
-Monitor pool area for safety and adherence to facility rules.
-Enforce pool policies and guidelines in a professional and courteous manner.
-Report maintenance issues, safety hazards, or incidents promptly.

Team Support & Operations:
-Work collaboratively with F&B servers, pool supervisors, and other hotel departments to ensure seamless daily operations.
-Communicate effectively with the F&B team regarding guest needs, supply levels, and table status.
-Support overall pool and F&B operations to ensure efficiency, guest satisfaction, and luxury service standards.

Education and/or Experience

-High school diploma or equivalent preferred.

-Previous experience in luxury hospitality, resort, or upscale hotel environments strongly preferred.

-Basic knowledge of pool safety practices preferred.

-Experience assisting in food and beverage service or in a poolside/beach club environment is a plus.

Skills/Specialized Knowledge

-Strong attention to detail, particularly when it comes to cleanliness and organization.

-Excellent communication and interpersonal skills to work efficiently with team members and engage with guests as needed.

-Ability to stay focused and work efficiently in a fast-paced environment.

-Strong teamwork and willingness to assist others when necessary to ensure smooth operations.

Physical Demands

-Ability to stand and move around the pool deck and outdoor areas for extended periods, including in warm weather conditions.

-Ability to lift and carry up to 25 pounds, including trays, dishes, and supplies.

-Ability to bend, stoop, and reach to clean and organize the pool deck and surrounding areas.

Why Join Proper Hospitality

At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer, we’re committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession - it’s an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).

We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.

Our Commitment: Building the Best Place to Work

Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.

At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

Equal Opportunity Employer


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