Inbound Sales Agent

Job DescriptionJob Description Inbound Sales Agent Job Description Position SummaryTERREPOWER is looking forInbound Sales Customer Service Agentswho enjoy a fast-paced environment handling inbound sales and customer service calls. As an Inbound Sales Customer Service Agent, you'll play an important role in managing daily phone sales generated from inbound calls to our customer care center. This is an excellent opportunity for someone ready to embark on a rewarding career journey with a thriving company!Compensation:$18.00 per hour + commission opportunity after 90 daysBenefits:Medical, Dental, Vision Insurance, eligible 1st of the month following 45 days of serviceUp to 10 Days Paid Time OffPaid Company Holidays401K with up to a 5% matchLocation:On-site position at 2966 Commerce Park Drive, Orlando, FL 32805. Must be able to commute to on-site location as required.Shifts:Monday through FridayAvailable shift: Closing shift 11:30AM - 8:00PMTraining is approximately 6 weeks and is from 8:30AM – 5:00PMContact center operations are from 8AM-8PMStart Date:Monday, September 14thResponsibilities:Drive sales by providing exceptional service during incoming phone calls from customers.Assist customers in finding automotive parts solution for their vehicles.Confirm the selection of the right part for each client, ensuring customer success.Drive sales through exceptional service during inbound calls.Cultivate and strengthen relationships with valued customers.Serve as the key point of contact for customers, delivering excellent service.Handle a high volume of calls and maintain a fast-paced, customer-focused environment.Provide support as needed ensuring overall positive customer experience.Minimum Requirements:Comfortable in a fast-paced Call Center environment with high volume of callsMinimum of 2 years of customer service experience, including good follow throughQuick thinker with the ability to make prompt decisions in a fast-paced environmentAbility to work with other departments to confirm availability of parts and provide delivery ETAsPhone sales experience requiredMust be able to multi-task and use multiple platforms and systems for verifying part accuracy, internal communication and customer follow-upMust have reliable transportation and be able to commute to the Orlando site as requiredMust be able to commit to your assigned schedule with minimal absences, and no absences during trainingMust have the ability to work in a Call Center environment where frequent interruptions may occurShould be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitationsUnderstanding of the automotive industry and parts is helpful, but not required Why Join Us?When you join our team, you become part of a company that is redefining how essential products are made, reused, and repurposed to reduce waste and maximize resources.Here’s what sets us apart:Purpose-Driven Work – Every day, your work will contribute to extending the useful life of essential products, keeping vehicles on the road and critical systems running.Innovative Mindset – We encourage creative problem-solving and bold ideas to push the boundaries of what is possible.Global Reach, Local Impact – With operations in North America and Europe, we have a global presence but remain deeply connected to the communities we serve.Growth & Development – Whether you’re on the production floor, in engineering, or part of our corporate team, we invest in your success through training, mentorship, and career advancement opportunities.A Culture of Collaboration – Rooted in teamwork and shared values, our employees work together to tackle challenges and drive meaningful change.TERREPOWER is an Equal Opportunity Employer. We are committed to fostering an inclusive, diverse, and equitable workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, sex, pregnancy, age, veteran status, religion, national origin, genetic information, disability unrelated to the ability to perform a job, sexual orientation, or transgender status to the extent protected by law. We believe that diversity drives innovation and success.