Health Unit Coordinator - Emergency Department

Health Unit Coordinator

Fairview is looking for a Health Unit Coordinator at the M Health Fairview Southdale Hospital in Edina, MN! This position is 48 hours every two weeks on the Day shift, for 12 hour shifts, and every third weekend, and is eligible for benefits such as medical, dental, and more.

M Health Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to balance innovative technologies and treatments with the art of medicine. Working together, we respectfully address the comprehensive needs of our patients and their families.

The shift times are: 7am - 7:30pm

About This Unit:

Do you have a passion for Emergency Medicine? Then the Southdale Emergency Department might be right for you! Our Emergency Department is a 44 bed, Level 3 Trauma Center that treats over 55,000 patients per year. In addition to being a Trauma Center, the Hospital is a Cardiac Center of Excellence and a Comprehensive Stroke Center. Team members include Emergency Physicians, Registered Nurses, ER Techs, Health Unit Coordinators, Mental Health Providers, Pharmacists and Case Managers.

Job Expectations:

The Health Unit Coordinator (HUC) plays a vital role in supporting the fast-paced Emergency Department by facilitating communication, coordinating patient flow, and ensuring smooth operations across the unit. This position serves as a key point of contact for providers, patients, and family membersanswering phone calls, relaying critical information, and assisting with patient transfers to other facilities.

The HUC collaborates closely with nurses, physicians, and multidisciplinary staff to respond to a variety of needs, maintain accurate documentation, and manage data flow within the department and between other hospital units. Strong organizational skills, attention to detail, and the ability to multitask in a dynamic environment are essential.

This role contributes to a positive patient experience by demonstrating professionalism, empathy, and effective communicationensuring that every interaction supports timely, coordinated, and compassionate emergency care.

The HUC's responsibilities include:

• Ensures outstanding patient & guest experience is achieved
• Coordinates activities of unit to support patient care staff.
• Manages medical record and data flow within the unit to support safe patient care processes.
• Fulfills physician orders.
• Performs other tasks as needed.

Required Qualifications:

• 1 year customer service experience

Preferred Qualifications:

• 2+ years customer service experience
• Previous HUC, administrative or hospitality industry experience