General Manager

Overview:

Crestline Hotels & Resorts is currently hiring for a General Manager. The ultimate mission of this role will be to provide guidance to one of Crestlines multi million dollar business units by providing strong leadership and unparalleled customer service initiatives.

A strong predictor of success for the General Manager will be the ability to:

• Balance strategic planning with hands-on execution out on the floor in a fast-paced environment
• Develop cohesion with associates and maximize each ones potential
• Keep current market share as well as aggressively grow new prospects within the market especially from nearby competition
• Successfully interact with Hotel Ownership all key leaders and staff across the hotel as well as key corporate staff

Key Duties & Responsibilities:

• Strong focus and adherence to three of Crestlines key success measures i.e. Revenue Index Flex/Flow and Guest Satisfaction your ability to influence and increase these upon starting is key
• Staff Optimization develop a plan for all newly hired and current leaders so they understand their mission and have the tools to offer unparalleled service satisfaction and success within the first 30 days
• Develop and get to know key players to include Hotel Ownership and Field/Corporate Staff within the first 30 days
• Develop a positive relationship with all Sales staff to include onsite Sales as well as Regional Director of Sales and corporate Sales & Marketing Leadership

Education and Experience:

• Previous 2 years of General Manager experience within a busy Select Service Hotel required or 4 years as an Assistant General Manager
• Computer and Office skills required must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases
• Experience with hotel information systems and accounting systems pertinent to the brand
• Premium brand experience highly preferred (Hilton Hyatt Marriott or IHG)

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status sexual orientation gender identity or disability status.

Required Experience:

Director