Teller/Cashier

Teller/Cashier

This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. Duties may include functions related to transaction processing, data entry, archiving, researching, machine troubleshooting and vendor/client interaction over the phone or email. May have direct contact with third-party vendors and/or external customers. Researches exceptions and escalate issues to management as appropriate.

The Cash Vault Operations Processor will be joining the Commercial Vault team. This is a non-customer/client facing, fast-paced production-based environment. This is a cross-functional position that you will be responsible providing production support to multiple groups within Operations Services or enterprise wide. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. May have the opportunity to recommend and implement developed processing improvements within production.

Job Highlights

• Filling cash orders and/or accepting and verifying large volume deposits including currency, coin and checks for corporate customers.
• Operating a variety of high-speed equipment including currency scanners, currency sorters, coin sorters and check encoders
• Processing, scanning, imaging and depositing checks
• Transaction processing, data entry, archiving, researching, machine troubleshooting, balance manifest reports
• Responsible for shipping & receiving tasks. Intake of deposit work where they would need to lift a minimum of 50 lbs.
• Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions.
• Participate in daily staff huddles and present information. You are expected to have development plans and actively work on your goal activities.
• Support the Best in US recognition program by submitting recognition eCards monthly.

Qualifications

• High school diploma or equivalent
• One to two years of related work experience

Preferred Skills/Experience

• Basic knowledge of applicable bank and department policies, procedures, products and support systems
• Ability to work well with external and internal customers
• Good time management skills, stay to maximize production and execution of tasks in a fast-paced environment
• Ability to identify, analyze and resolve exceptions through data interpretation
• Able to work independently with ability to work in a team setting
• Basic computer navigation skills using a variety of software packages including Microsoft Office applications
• Effective verbal and written communication skills
• Ability to take direction well from multiple sources
• Ability to repeatedly move up to 50 pounds, stand or sit for extended periods of time
• Ability to move trays and carts of work, repetitive motions