Market Manager

Lyte Fiber, LLC

Houston, TX

Market ManagerHouston, TX 77055## OverviewPosition TypeFull Time## Market Manager**Position Description:**Market Managers serve as Lyte’s leaders in the areas they cover to include local market presence, supporting community engagement, customer follow-up, save recovery, door tagging, and vendor coordination during releases. MMs help represent Lyte’s brand, strengthen relationships in community, and support the sales ecosystem across multiple channels.**Duties and Responsibilities:*** Plan and manage regional field markets and Interns activities* Activities include but are not limited to local events, flyers, door tags, save calls, Inbound follow-up, and door knocking* Execute save opportunities by market utilizing regional field markets, Interns and their own time by re-engaging canceled installs, abandoned carts, incomplete orders, and Inbound follow-ups.* Build and maintain relationships with local leaders, chambers, HOAs, and community organizations as well assisting regional field markets to do the same.* Support and direct vendor teams during new releases and resweeps to ensure clean turf and consistent messaging.* Lead (with General Manager) community events, sponsorships, and local brand-building opportunities.* Track all save work and tagging assignments and submit weekly updates to the General Manager.* Serve as Lyte’s local brand leader with professional, consistent messaging.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.## Qualifications**Minimum Qualifications:*** Bachelor’s degree in marketing, Communications, Event Management, or a related field preferred.* 2+ years of experience in event planning or field marketing, ideally in the telecommunications or technology industry.* Strong interpersonal and communication skills; comfortable with direct, face-to-face engagement with customers.* Highly organized, self-motivated, and able to manage multiple projects at once.* Willingness to work flexible hours, including evenings and weekends as needed for events or field activity.* Must be comfortable working outdoors and traveling locally for door-to-door efforts and events.* Must have a valid driver’s license.**Physical Demands and Work Environment*** Ability to work some nights and/or weekends based on project/event needs.* Ability to work outside in various weather conditions, based on project/event needs (e.g., festivals, local rodeos, or a weekend promotional event in a service area)* Event set up and tear down and load and unload event equipment and supplies.* Up to 20% travel.**About Lyte Fiber**Established in 2023 and headquartered in Houston, TX, Lyte Fiber, LLC (“Lyte”) is dedicated to bringing the fastest, most reliable home and business fiber optic internet to Texas and beyond. Formed in partnership with SDC Capital Partners, a leading digital infrastructure investment firm, Lyte was started by internet industry veterans who are passionate about providing a best-in-class customer experience, building a company where great employees want to work and connecting Texas communities. As part of our commitment to each community we serve, Lyte pledges a 1% giveback to local charities and causes annually.Lyte Fiber, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and sexual orientation), gender identity, national origin or ancestry, citizenship, ethnicity, genetic information, age, or protected veteran status and will not be discriminated against on the basis of physical or mental disability or any other characteristic protected by federal or Texas law.Applicants who believe they need an accommodation on account of a disability or sincerely held religious belief to perform the essential functions of the job they are applying for, should submit those requests to HR. Requests will be evaluated on a case-by-case basis and cannot be guaranteed.
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