Head of Enterprise Service Management & ITIL Transformation
Jones Lang LaSalle Incorporated
A leading global commercial real estate firm is seeking an experienced Head of Enterprise Service Management (ESM) in New York. This senior role focuses on transforming IT service management practices and enhancing the digital employee experience. The ideal candidate will have over 10 years of IT infrastructure experience, including 5 years in leadership, and be proficient in ITIL/ITSM frameworks. Strong strategic thinking and communication skills are essential for engaging stakeholders and driving change. #J-18808-Ljbffr Jones Lang LaSalle Incorporated
- ...Head of Professional Services Sales — IBM Maximo / EAM Solutions... ...the world’s largest enterprises and IBM Business Partners... ...solutions, digital transformations, supporting partners... ...reshape how organizations manage and optimize their... ...: IBM Maximo, ITIL, or cloud certifications...TransformationRemote workWorldwideRelocationVisa sponsorship
- We are seeking an experienced Head of Enterprise Service Management (ESM), reporting to the Head of Infrastructure... ..., knowledge, and future vision for transforming the including its strategy,... ...Technical/Development Ownership of JLL’s ITIL/ITSM functions and platforms (...SuggestedLocal area
$250k
MD, Head of Artificial Intelligence (AI), Services - Platform & Data Services (PDS) About the... ...sits at the core of this transformation, powering mission‑... ...improvements in efficiency, risk management, and revenue growth.... ...across Services Drive enterprise‑scale adoption of AI...TransformationFull time- ...seeking a Senior IT Director focused on AI Innovation to lead enterprise-wide AI strategy. The ideal candidate will have over 15 years... ...include designing workflows, conducting business analyses, and managing a global team to enhance productivity and operational efficiencies...Suggested
$330k - $375k
...seeking a VP, Program and Portfolio to drive innovation and transformation across the organization. You will be responsible for uniting... ...ideal candidate will have over 15 years of experience in program management and a proven ability to inspire teams in a fast-paced...TransformationRemote work- ...and Business Operations Americas, the Head of Business Processes will ensure the delivery... ...senior executive professional role will manage and coordinate multiple cross functional... ...and implementation of strategic and transformation projects across the organization....TransformationWork at officeWork from homeFlexible hours
$250k - $275k
...Head Of Business Process Improvement New York Running... ...technology and business that are transforming every sector except... ...team of Lean/PE and Project Management practitioners, with full leadership... ...activities across the enterprise. In this role, you will be the...Transformation$216k - $288k
Medidata, based in New York City, is looking for a Head of Business Operations and Transformation. In this hybrid role, you will lead strategic initiatives... ...candidate should have over 10 years of experience in management consulting, with a proven ability to engage large...Transformation$200k - $250k
...Senior Director - Head of Enterprise BI (Power BI & Generative AI) Choosing... ...-scale data and analytics transformation. The ideal candidate... ...Advise clients on self-service analytics, semantic layer design... ...governance and metadata management ~ Experience with cloud...TransformationPermanent employmentFull timeContract workLocal area$200k - $230k
...Head Of Enterprise Applications - Senior Vice President Greenwich, Connecticut, United... ...technology platform has transformed how advisors, wealth management firms, asset managers, and banks... ...high-net-worth clients. iCapital services, approximately $945 billion in global...TransformationFull timeWork at officeRemote work$210.24k - $315.36k
...We are seeking a dynamic and visionary Head of Enterprise Learning Innovation & Strategy to join... ...team of learning professionals and manage a multi-million-dollar budget to deliver... ...learning analytics to monitor skilling transformation and track the effectiveness of L&D...TransformationTemporary workWork at officeHome officeFlexible hours3 days per week- ...Head of Enterprise Business Development About the Company Fast-growing provider... ...closing, with a focus on building and managing long-term, high-value customer... ...selling custom software, digital transformation, AI solutions, or services-led enterprise software. Key...Transformation
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$70k - $90k
...Coordinator, you will be responsible for managing colleagues in the service at ticket/request level in a... ...Internal Service Provider (ISP). ITIL Foundation Certification You will... ...world-renowned customers to source, transform, and manage their IT infrastructure...TransformationContract workWorldwideShift work$127k - $235k
...Global Head Of Enterprise Marketing Technology & Data At BNY, our culture... ...a leading global financial services company at the heart of the... ...with clients, driving transformative solutions that redefine industries... ...of AI agents. Own/manage vendor relationships. Partner...TransformationFull timeTemporary workWorldwideFlexible hoursShift work- Empower AI is seeking a Configuration Management Analyst in Idaho. The role involves managing configuration data and ensuring... ...'s degree. The position offers a dynamic work environment focused on digital transformation for government services. #J-18808-Ljbffr Empower AITransformationRemote job
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...seeking an experienced Manager of Infrastructure... ...including onboardings and transformations. This role oversees daily... ...all infrastructure services. The manager will partner... ...leading or working in enterprise or data center... ...Certifications (Preferred): ITIL, Cisco, Microsoft, AWS...TransformationFull timeWork at officeImmediate startRemote workWork from homeHome officeFlexible hoursAfternoon shift- ...leading global financial services company at the heart... ...clients, driving transformative solutions that redefine... ...role of Director, Head of Business Transformation... ...Partners on Enterprise transformation initiatives... ...collaboration with senior management in other functions...TransformationWorldwide
$135k - $165k
...operational, digital and cultural transformation, enabling the change they... ...future. The Application Managed Services - Workday Client Success... ..., or managing cloud-based enterprise application systems, with a... ...agreements (SLAs), and ITIL frameworks ~ Demonstrated...TransformationLocal areaImmediate start- ...are a leading global IT Services company, dedicated to driving digital transformation and innovation for... ...globally trusted partner for enterprises, offering... ...Infrastructure and Cloud Management and Business Process services... .../Standardize/Optimize ITIL® Service Management...TransformationRemote work
- ...A leading global IT services company is looking for a Business Process... ..., including 6-8 years in ITIL® consulting. The role... ...implementing and optimizing IT service management processes while ensuring... ...team committed to driving transformation in technology and business processes...TransformationRemote work
- ...Overview The Head of Medical Services is the senior clinical leader responsible for the overall direction, performance, and development of... ...Support provider development, mentorship, and performance management Collaborate on onboarding, training, and ongoing education...
- ...to empower companies with actionable insights and automation. This opportunity is for a Head of Services to lead and scale the services function, overseeing strategy, team management, and financial performance, with a focus on delivering measurable customer outcomes....Work from homeHome office
- ...A global digital transformation partner is looking for an Account Executive in the Midwest US. The role requires 3–5 years of ERP or enterprise software sales experience, focusing on building client relationships and driving revenue growth. Ideal candidates excel in consultative...TransformationRemote work
$235k - $265k
...their MarTech ecosystem. This remote role involves managing a large team while driving major digital transformation initiatives. The successful candidate will need... ...and a proven track record of managing enterprise-scale platforms. The position offers a competitive...TransformationRemote work$180k - $195k
...Overview We are seeking a highly accomplished Service Desk Manager to lead and elevate our enterprise IT support function into a world-class, customer... ...data, automation, and best practices (e.g., ITIL) to transform service delivery. Key Responsibilities Strategic...TransformationFor contractorsWork at officeLocal area- ...Director of IT Business Management serves as the... ...operating models, and transformation initiatives directly... ...teams. Translate enterprise objectives and business... ...Experience in financial services or other complex,... ...Certifications such as PMP, ITIL, SAFe/Agile, or...TransformationRemote workFlexible hours
$69.5k - $101k
...dedicated leadership professional to oversee a team in Member Services and Provider Services. The role focuses on recruitment, coaching... ...should possess a bachelor's degree and extensive experience in managed care, particularly in call center environments. The position offers...Full timeRemote work- ...A leading digital transformation company is seeking an experienced E-Commerce Architect to design scalable e-commerce architectures and lead cross-functional teams. This role focuses on integrating MarTech platforms and driving digital transformation initiatives. The...TransformationRemote work
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