Optical Engineer I

Responsibilities Cross Connects •Coordinate and process cross-connect orders (intra- and inter-facility) to support network capacity growth •Validate cross-connect installations against design specifications and ensure proper labeling and documentation •Work with colocation providers and internal teams to resolve cross-connect discrepancies and installation issues •Track cross-connect order status and escalate delays as needed Asgardian Fallouts •Investigate and remediate fallout tickets generated from Asgardian audits •Perform root cause analysis on discrepancies between physical infrastructure and system-of-record databases •Update records and coordinate with field teams to resolve cabling, patching, and connectivity inconsistencies •Drive fallout metrics toward zero through systematic resolution workflows Space & Power •Support space and power planning activities for optical infrastructure deployments •Track cabinet/rack space utilization and power capacity for optical equipment •Coordinate with facilities and capacity teams to ensure adequate resources for planned builds •Assist in documenting power requirements and space allocations for new deployments FMS (Fiber Management System) Projects •Support FMS data integrity initiatives including audits, migrations, and system updates •Ensure accurate fiber path documentation within FMS tools •Assist in onboarding new sites and circuits into FMS •Collaborate with engineering teams to improve FMS workflows and data accuracy Qualifications Required: •Bachelor's degree in Engineering, Information Technology, Telecommunications, or related field (or equivalent experience) •Basic understanding of fiber optic infrastructure (single-mode, multi-mode, connectors, patch panels) •Strong organizational skills and attention to detail •Ability to manage multiple tasks and prioritize in a fast-paced environment •Proficiency with spreadsheets and ticketing systems •Effective written and verbal communication skills Preferred: •Internship or coursework in telecommunications, network engineering, or data center operations •Familiarity with fiber management systems or network documentation tools •Exposure to data center environments or colocation facilities •Understanding of structured cabling standards (TIA/EIA) •Experience with project tracking tools Key Competencies •Detail-oriented with strong documentation habits •Self-motivated with ability to work independently and within a team •Problem-solving mindset with willingness to learn complex systems •Comfortable working cross-functionally with vendors, field technicians, and engineering teams Salary Range $59,812.00 - $94,440.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law We’re so glad you’re here. Use this space to explore career opportunities, track your application, and take next steps with a global team that values people and progress. Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!