Hospice Journey Counselor

Job Description Job Title: Hospice Journey Counselor Location: North Chicago, IL, USA Employment Type: Employee Working Hours: 40 hours per week, Monday - Friday, 8AM - 5PM (including field travel & work from home) Compensation: $19.00 - $21.00 per hour, plus bonuses and mileage reimbursement. Base compensation capped at $21.00 per hour. Benefits: Health, Vision, & Dental medical benefits 401K & Pension with 4% Employer Contribution PTO: 15 Days Responsibilities Manage Journey patient census and referrals for the assigned area from the Journey candidate list, the Journey Administrative Assistant, Customer Service, Clinicians, and other sources Review all assigned patient charts to determine eligibility and appropriateness for the Hospice benefit and prepare for conversations with the patient, family, and/or caregivers Make initial phone calls to all new Journey referrals to schedule home visits, as well as follow‑up calls to maintain contact with the patient and assess patient decline Conduct patient visits to build a relationship with the patient and/or family, and conduct in‑depth discussion of the hospice benefit when appropriate Maintain Journey patient charts, documenting all Journey visits and contacts in Journey Visit/Phone call notes or as Coordination notes when applicable Build relationships with and maintain effective communication with Clinicians to ensure effective collaboration for addressing patient needs Ensure that Journey charts are created and maintained for each Journey patient Meet and exceed expectations for weekly patient visits, weekly patient phone calls, and monthly transitions to hospice care, if possible Assist clinicians in a more accurate understanding of the philosophy, goals, eligibility, and benefits of Hospice care Assist the Hospice and/or Home Health team in efficient transitions to Hospice in whatever capacity may be needed, whether in extra visits, calls, paperwork, or any other task Qualifications High school diploma/GED Prior home healthcare or relative work experience in the healthcare industry preferred Understanding of the hospice philosophy preferred EEO Statement Graham Healthcare Group is an Equal Opportunity Employer. #J-18808-Ljbffr