Field Technician - Earthmoving
Thompson Tractor Company
Field Technician
The Field Technician is responsible for performing service and repair work on equipment while working both independently and as part of a team. This role requires the ability to accurately evaluate, troubleshoot, and repair earthmoving equipment in the field and in shop environments. The Field Technician must successfully complete on-the-job training, classroom instruction, and e-learning. Successful candidates demonstrate initiative, strong teamwork, a commitment to customer service, and a dedication to providing efficient, effective solutions.
Advancement in Technician classification is based on attitude, skill development, and overall job performance.
Essential Responsibilities & Expectations
- Adheres to and follows all applicable and required safety standards and procedures.
- Plans and performs minor repairs using correct tools and procedures.
- Performs the following tasks on engines, hydraulics, transmissions, and electrical components: remove and install; disassemble and reassemble; minor adjustments as needed for service.
- Perform preventative maintenance, diagnostics, and troubleshooting
- Demonstrates proper use of service information systems
- Orders and return parts for assigned jobs in timely manner
- Test and adjust components for optimal performance
- Works independently in the field as required
- Must have a valid driver's license to be eligible for hire.
Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.
Behavior Standard
- Maintain a productive work environment by acting and communicating in a manner that upholds the values of the Thompson Tractor brand.
- Demonstrate that you can have a positive relationship with customers, clients, vendors, coworkers, and management.
- Proper and regular attendance required.
Qualifications
Education
High school diploma or the equivalent
Experience
- A minimum of one (1) year's work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education required.
- Experience using personal computers and basic typing skills required.
- Med Card and CDL preferred.
- MVR (required)
Skills and Competencies
- Intermediate engine, transmission, hydraulic, and electrical diagnostic, and repair skills
- Written and verbal communication skills required.
- Basic computer skills required.
Job Training
- Area specific technical training
- OSHA and MSHA required training.
- Vendor technical sites (Infocast, Liftnet, SIMSi, etc.)
Safety Summary
Working Conditions
- Work typically normally performed in a Service Department shop or on location at customer job sites.
- Exposure to physical risk and all-weather conditions is associated with this position.
- Standing on hard surfaces for extended periods of time often required.
Physical Requirements
- Ability to speak, listen, read, write, and type effectively
- Ability to reach, kneel, grasp, stoop, and perform repetitive motions
- Ability to lift and carry items up to 75 pounds
- Ability to climb on and around heavy equipment
- Ability to drive during daytime and nighttime hours
- Exposure to potential tripping, slipping, and falling hazards
- Work in environments with job site-related hazards
- Exposure to driving-related hazards
- Ability to work effectively in stressful or high-pressure situations
Job Hazards
- Material handling lifting
- Chemicals
- Construction
- Cranes and hoisting
- Noise
- Eye
- Slips and falls
- Moving machinery
- Stationary machinery
- Respiratory
- Laceration
- Amputation
- Strains and sprains
- Heat exhaustion
Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.
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