Data Scientist

Data Scientist

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City's communities. The Division of Technology and Strategic Solutions (DoTSS) reporting team plays a critical role in providing timely and accurate operations data to stakeholders in order to comply with public reporting needs, increase the agency's transparency generally and, provide direct informational support to our decision makers as they shape DCWP's policies, practices, and procedures. In addition to operational reporting, the unit coordinates collaboration on quality improvement initiatives, designs and implements performance management systems and tools, and recommends new analyses and analytic projects to improve agency outcomes. DCWP is seeking a highly skilled Data Scientist with a strong background in assessing data quality, a track record of applying appropriate analytical techniques to solve complex organizational and operational challenges, and an entrepreneurial spirit with the ability to think outside the box to design and implement novel solutions. Working in close contact with the Manager of Data Analytics and Reporting and other DoTSS Reporting Team members, the selected candidate will be responsible for spearheading analytic, innovation, and reporting efforts across the agency to ensure efficiency, accountability, and transparency in DCWP's many community-based and community outreach programs.

As a Data Scientist you will:

• Report to the Manager of Data Analytics and assist with developing and implementing analytic, policy, and planning strategies to achieve agency-wide goals.
• Conduct routine data and statistical analysis designed to enhance understanding of agency operations and to support consumer and worker protection and financial empowerment objectives.
• Apply research and analytic best practices to evaluate program success and division performance.
• Utilize internal and web-based GIS tools and other geo-spatial data to evaluate the impact and efficacy of DCWP's outreach and enforcement activities across a broad array of geographic and demographic sectors.
• Provide research support for special initiatives and projects.
• Coordinate with External Affairs and Communications divisions in the provision of agency data to the press, elected officials, and other interested parties.
• Consult on data sharing projects between DCWP and other governmental and non-governmental entities.
• Utilize self-authored SQL to support the agency's reporting team on an as-needed basis, analyzing and summarizing large datasets extracted directly from DCWP's reporting databases.
• Collaborate on the design, development, and implementation of public-facing web-based tools designed to enhance agency transparency.

The optimal candidate will be able to demonstrate a track record of success in the following areas:

• Promoting innovative analytic approaches that provide greater insight into organizational operations and outcomes;
• Excellent quantitative and problem-solving skills. Demonstrated commitment to data-driven decision making;
• Superior written and oral communication skills and demonstrated ability to communicate effectively in public forums and to executive audiences;
• Ability to manage multiple ad-hoc intake requests and long-term projects simultaneously;
• Ability to improve data quality by identifying and resolving data quality issues.