DevOps Engineer

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award‑winning Conversational Cloud platform to connect with millions of consumers. LivePerson powers nearly a billion conversational interactions every month, providing rich data analytics and safety tools to unlock conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world. Position Overview LivePerson transforms customer care from voice calls to mobile messaging. Our cloud‑based platform, LiveEngage, enables brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The Cloud DevOps team is looking for a Junior DevOps Engineer who takes on challenges, continuously expands expertise, and naturally takes ownership of his work. Key Responsibilities & Impact Develop and maintain automation solutions using Python, Terraform, Ansible, and Bash to streamline deployment, configuration, and management of infrastructure and applications. Collaborate closely with development, operations, and other cross‑functional teams to understand project requirements and deploy efficient solutions. Utilize cloud technologies, with a preference for Google Cloud Platform (GCP), to architect and manage scalable, secure, and highly available infrastructure. Troubleshoot issues across development, testing, and production environments, ensuring rapid resolution and minimal downtime. Required Skills & Qualifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Proven experience of 2 years in Python programming focused on automation and scripting. Hands‑on experience with containerization technologies such as Docker and orchestration tools like Kubernetes. Knowledge of infrastructure‑as‑code tools like Terraform and configuration management tools like Ansible. Excellent problem‑solving and communication skills. Proven ability to work effectively in a collaborative team environment. Live within commutable distance to Dallas, Texas. Compensation The salary range for this role is $90,000 – $110,000 USD. Final compensation will be determined by a variety of factors, including location, skills, experience, education, and certifications. Benefits Medical, Dental, and Vision Insurance : Comprehensive plans to support health needs. Wellness Resources : Access to wellbeing resources and programs, including an Employee Assistance Program. 401(k) Retirement Plan : Employer match of 4% (100% match on the first 3% and 50% match on the next 2%). HSA & FSA Plans : Pre‑tax plans for health‑related expenses. Employee Stock Purchase Program (ESPP) : Purchase company shares at a discount. Additional Insurances : Life, AD&D, short‑term and long‑term disability, legal plan, identity theft protection, and critical illness supplemental insurance. Professional Development : Access to internal resources. Flexible Paid Time Off (PTO) : Discretionary PTO with manager approval. Paid Public Holidays Generous Parental Leave Policy Remote‑First Model : Full‑remote position with optional WeWork spaces. Equal Opportunity Employer LivePerson is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law. Accessibility Commitment LivePerson is committed to the accessibility needs of applicants and employees, providing reasonable accommodations for applicants with disabilities. #J-18808-Ljbffr