Director of ECommerce

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of ECommerce in the United States. This is an exciting opportunity for an experienced ecommerce leader to drive digital growth across multiple high-performing online channels in a fast-growing consumer brand environment. The role combines strategic ownership with hands-on execution, overseeing direct-to-consumer operations, marketplace performance, and emerging social commerce platforms. You will play a key role in shaping the online customer journey, optimizing conversion and profitability, and leading initiatives that strengthen brand presence across digital touchpoints. Working closely with cross-functional teams including Marketing, Media, Design, Operations, and Customer Experience, you will help scale a rapidly evolving ecommerce ecosystem. This position is ideal for someone who thrives in entrepreneurial environments, enjoys balancing analytics with creativity, and is passionate about building best-in-class online experiences. The role offers strong autonomy, collaborative leadership exposure, and the chance to contribute directly to sustained business growth in a highly innovative setting. Accountabilities Lead ecommerce growth strategy across direct-to-consumer platforms, Amazon, TikTok Shop, and additional online sales channels. Manage revenue performance, profitability, conversion optimization, customer acquisition, retention, and contribution margin across ecommerce operations. Oversee day-to-day management of Shopify storefronts, including merchandising, product setup, promotional campaigns, UX optimization, and online customer experience improvements. Partner with internal stakeholders and external agencies to optimize site functionality, conversion rates, average order value, and overall digital performance. Manage Amazon marketplace operations including listings, pricing strategies, promotions, advertising initiatives, account health, fulfillment, and inventory performance. Drive successful product launches and marketplace campaigns while maintaining strong operational and brand standards across all online platforms. Lead TikTok Shop strategy and execution, including catalog management, merchandising, inventory coordination, influencer collaborations, and affiliate program oversight. Develop scalable ecommerce systems, reporting structures, operational processes, and forecasting practices to support long-term growth objectives. Collaborate cross-functionally with Marketing, Sales, Finance, Operations, and Customer Experience teams to align ecommerce initiatives with broader business goals. Stay informed on emerging ecommerce technologies, marketplace trends, and digital commerce innovations to continuously improve performance and customer engagement. Requirements Bachelor’s degree in Business, Marketing, Ecommerce, or a related field. 6-10 years of progressive ecommerce experience, including leadership responsibilities across DTC and marketplace channels. Proven success driving online revenue growth, profitability, conversion optimization, and digital merchandising performance within consumer goods, beauty, lifestyle, or retail environments. Strong expertise with Shopify, Amazon Seller Central, and ecommerce analytics tools. Experience with TikTok Shop is strongly preferred. Solid understanding of ecommerce KPIs, marketplace operations, inventory management, promotional planning, and customer experience optimization. Excellent analytical, project management, organizational, and communication skills. Ability to balance strategic thinking with operational execution in a fast-paced and high-growth environment. Experience managing external agency relationships and coordinating cross-functional initiatives across multiple teams. Proactive, detail-oriented, and adaptable leadership style with strong accountability and problem-solving capabilities. Passion for ecommerce innovation, digital storytelling, and delivering exceptional online shopping experiences. Benefits Comprehensive medical, dental, and vision insurance coverage with strong employee support. Fully remote work environment within the United States. Annual company-wide offsite events and team gatherings. Work-from-home stipend and annual professional learning stipend. 401(k) program availability beginning in 2026. Generous paid time off package including 15 PTO days annually. Complimentary company products and product access perks. Opportunity to join a fast-growing, creative, and collaborative consumer brand environment. Inclusive workplace culture focused on innovation, teamwork, and professional growth. #J-18808-Ljbffr