Cage-Player Services Cashier PT

Job DescriptionPrepare and issue banks for employees, perform drops, balance cash/chips/other cash equivalents, verify employee drops, complete deposits.Position: Hourly, Part-time Location: Gold Strike CasinoResponsibilitiesPrincipal duties and responsibilities include:Facilitating a wide range of transactions, including a high volume of cash transactions; performing noncash transactions for guests in a courteous, accurate, and timely manner.Counting funds and reconciling daily summaries of transactions to balance the main cage, cash vault, and chip vault.Issuing banks to employees and drops funds from employees and guests. Verifying money employees drop during shifts and close out.Processing and completing daily deposits.Processing cash handling transactions including chip issuance and redemption, currency exchanges, check cashing, cash advances, slot machine ticket and promotional voucher redemptions.Introducing and promoting rewards program membership benefits and explaining details of current promotions, offers, and other event information to guests.Enrolling guests into the rewards program, issuing membership cards, and maintaining accurate player tracking information.Treating situations with the appropriate sense of urgency.Conducting entry level player evaluations.Verifying and distributing payments of jackpots or special payouts and ensuring accurate completion of required paperwork.Maintaining cash and accountability of ATMs and various kiosks.Handling guest requests, disputes, and complaints in a professional manner, escalating issues to leadership when necessary.Safeguarding company assets and reconciling daily transactions to balance at the end of shift.Maintaining confidentiality of all casino and guest information.Maintaining a clean, well-organized, and properly stocked work area and environment.Completing credit-related transactions accurately.Inputting, reviewing, and monitoring information in the IGT Patron, CTA, and casino credit systems.Updating leadership on guest information that is modified during your shift.Maintaining and completing various gaming and company forms and reports.Answering cage/credit/promotional related phone calls, potentially multiple lines at once.Verifying and updating player information and history in both the gaming and player systems.Communicating with leadership regarding credit applications.Performing other job-related duties as assigned.QualificationsMinimum requirements include:High School Diploma or General Education Degree (GED) and/or equivalent combination of education and experience.One (1) year cash handling experience.Certifications, licenses, and registrations:Ability to obtain and maintain licensing by the appropriate gaming authority.Knowledge, skills, and abilities:Knowledge of principles and processes for providing excellent guest service.Knowledge of computers and proficient in the use of computer software as it relates to the job.Effective verbal communication skills.Ability to communicate and express thoughts and ideas in a clear and concise manner, both in writing and verbally.Ability to deliver a level of service that creates an atmosphere that makes our guests want to return, providing each guest a positive, memorable entertainment experience.Ability to remain calm and professional under stressful conditions and during stressful interactions.Ability to learn casino games and property amenities to better serve guests.Ability to perform basic mathematical computations accurately.Ability to learn and explain gaming promotions including drawings and tournaments.Ability to learn, and remain in compliance with, federal, state, and local laws, regulations, and ordinances, as well as company and departmental policies, practices, and procedures.Ability to make sound decisions when involving guest service.Ability to develop and maintain positive working relationships with others.Maintains a friendly, upbeat attitude with a smile through adverse situations.Presents a pleasant, professional appearance.Presents a friendly demeanor, including a smile and welcoming attitude with co-workers, internal, and external guests.*This is not intended to include every duty or responsibility of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.Job InfoJob Identification 30557Job Category FinancePosting Date 09/08/2026, 04:28 PMJob Schedule Part timeLocations Gold Strike Casino (MS) (On-site)Regular or Temporary Regular