Territory Sales Manager

Benefits:

Travel Stipend

Health insurance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Job Title: Territory Sales Manager Location: Headquarters – Cranbury, NJ (2650 US Highway 130, Suite D, Cranbury, NJ 08512) Reports To: CEO Employment Type: Full-Time

Work Location: In-person within limited territory.

Company Overview Apex LTC Pharmacy is a closed-door long-term care and specialty behavioral health pharmacy headquartered in Cranbury, NJ. We serve a diverse set of care settings including IDD group homes, assisted living facilities, detox centers, addiction treatment programs, psychiatric IOP (intensive outpatient) and partial care programs, and skilled nursing facilities throughout New Jersey, New York, and Pennsylvania. We are committed to improving medication management and patient outcomes through personalized service, innovative packaging, 24-hour pharmacy access, and close coordination with prescribers and insurance providers.

Role Summary As the Territory Sales Manager (TSM), you will be the face of Apex LTC Pharmacy in your assigned region (NJ/NY/PA), driving revenue growth by promoting our pharmacy services to long-term care and behavioral health facilities. You will build and maintain relationships with clinical and administrative decision-makers in group homes, assisted living centers, detox and addiction treatment facilities, psychiatric partial care programs, and more. A key component of the role involves managing the medication prior authorization process — working with prescribers, insurance, and our internal operations to ensure smooth onboarding and ongoing service.

Key Responsibilities

Business Development & Sales

Identify, prospect, and develop new business opportunities in long-term care and behavioral health facilities across the territory.

Present and demonstrate the value proposition of Apex’s services (custom packaging, 24-hour pharmacy, prior auth support, etc.) to facility leadership, clinicians, and decision-makers.

Build and maintain strong relationships with existing clients to expand service adoption (e.g., encouraging transitions, upsells, renewals).

Collaborate with internal teams (operations, pharmacy, clinical) to develop tailored proposals, transition plans, and implementation strategies.

Prior Authorization & Clinical Coordination

Lead coordination between providers (prescribers), insurance companies, and Apex’s pharmacy/clinical team to facilitate medication prior authorizations.

Act as a liaison to streamline the prior authorization process and ensure timely approvals, minimizing delays in patient care.

Educate prescribers and facility staff on prior authorization requirements, cost-containment strategies, and alternative therapies when appropriate.

Work with the internal pharmacy team to ensure proper documentation, eMAR coordination, and ongoing compliance.

Account Management & Client Success

Serve as the primary point of contact for your facilities; anticipate needs, address concerns, and ensure high satisfaction.

Monitor key performance metrics (e.g., refill rates, prior auth turnaround, service adoption) and proactively recommend improvements.

Schedule regular check-ins, site visits, and business reviews with clients.

Facilitate seamless transitions for facilities switching to Apex, working with the operations team to develop custom implementation plans.

Market Intelligence & Strategy

Track market trends, regulatory changes, competitive landscape, and payer dynamics in your territory.

Provide insights and feedback to leadership to shape sales strategies, marketing initiatives, and service development.

Attend industry conferences, networking events, and facility tours to increase Apex’s visibility.

Administrative & Reporting Duties

Maintain a CRM with up-to-date pipeline, forecast, and activity records.

Report on sales performance, territory growth, prior auth metrics, and client satisfaction.

Develop territory plans and quarterly business reviews.

Travel

Regular travel within territory to meet with facilities, prescribers, and clients.

Qualifications / Requirements

Bachelor’s degree preferred (Business, Healthcare, Life Sciences, or relevant field

Proven sales experience (ideally 3+ years), preferably in healthcare, pharmacy, or long-term care/behavioral health

Experience working with long-term care, behavioral health, or specialty pharmacy is a strong plus

Excellent communication, negotiation, and presentation skills

Strong organizational skills, ability to manage multiple accounts and priorities

Self-motivated, goal-oriented, and comfortable working in a fast-growing, dynamic environment

Ability to travel frequently within territory

Proficiency in Microsoft Office, CRM systems, CoverMyMeds, and experience with reporting and forecasting

Valid driver’s license and reliable transportation

Compensation & Benefits

Competitive base salary

Commission / performance-based bonus structure

Travel stipend and reimbursement for business travel

Health, dental, and vision insurance

401(k) plan with employer match

Paid time off (PTO), including vacation, sick leave, and holidays

Supportive, mission-driven culture focused on improving care for vulnerable populations

Why Join Apex LTC Pharmacy? ● Meaningful Impact: You’ll help bring high-quality medication services to underserved populations like individuals with developmental disabilities, those in behavioral health facilities, and addiction recovery programs. ● Innovative Services: Be part of a team that offers 24-hour pharmacy access, customized packaging, prior authorization assistance, and close clinical coordination. ● Growth Opportunity: As a growing pharmacy in a niche market, there’s room for advancement and leadership. ● Collaborative Team: Work cross-functionally with pharmacy operations, clinical staff, and leadership committed to delivering quality care.