Quality Technician

Job Description

Job Description

Quality Technician (3rd Shift)

Location: Rochester, NY
Pay range:  $19.25 – $24.50/hour + $1.75 shift differential (pay is negotiable for more experience)
Schedule:  Sunday – Thursday | 11:00 PM – 7:00 AM

**Must be able to train on 1st shift which is Mon-Fri 7AM-3PM for 30-60 days**

This is a permanent position with full benefits that start day 1

About the Company

We are a leading manufacturer of high-quality printed packaging solutions serving well-known consumer brands across industries such as food & beverage, personal care, and pharmaceuticals. Our team is committed to innovation, sustainability, and delivering exceptional packaging that meets the highest standards of quality and performance.

Position Overview

The Quality Technician II reports directly to the QA Manager and collaborates with all levels of the organization. This role plays a key part in maintaining and improving the Quality Management System (QMS), supporting continuous improvement initiatives, and ensuring products meet customer specifications and compliance standards. You’ll work closely with operations and quality leadership to ensure process control and product conformity.

Key Responsibilities

• Review job tickets for specifications and special instructions

• Follow all standard operating procedures related to the role and department

• Communicate effectively with cross-functional teams on order status and completion

• Perform visual inspections and finished product audits to ensure quality standards are met

• Complete and maintain detailed quality documentation

• Document inspections and identify non-conformances

• Utilize ERP systems (Amtech preferred) to support production and QA processes

• Participate in internal quality audits

• Use measurement tools to inspect product accuracy and consistency

• Assist in resolving quality issues and customer complaints

• Review, approve, and file job folders and customer samples

• Complete Certificates of Compliance (C of C) and Certificates of Assurance (C of A)

• Provide technical support to production teams

• Support shift decision-making and escalate critical issues as needed

• Help revise and maintain QA work instructions

• Maintain clear communication during shift transitions

• Follow all safety protocols and maintain a clean, organized workspace

• Assist with product sorting and other duties as assigned

Qualifications

• High school diploma or GED required

• 1–3 years of quality assurance experience (manufacturing preferred)

• Ability to read and interpret job tickets, safety rules, and procedures

• Strong attention to detail and accuracy

• Basic math skills (addition, subtraction, multiplication, division)

• Proficient in Microsoft Word and Excel

• Experience with ISO9001 standards preferred

• General understanding of manufacturing processes preferred

• Ability to maintain detailed records and documentation

• Comfortable using measurement tools for inspection

• Must pass color vision (Munsell 100) test

• Strong communication and interpersonal skills

• Reliable, dependable, and able to maintain good attendance

• Willingness to work overtime as needed

Why Join Us?

• Competitive pay with shift differential

• Stable, growing manufacturing environment

• Opportunity to contribute to continuous improvement initiatives

• Team-oriented culture with cross-functional collaboration

If you’re detail-oriented, quality-driven, and looking to grow your career in manufacturing, we encourage you to apply today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

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