CCaaS Transformation Architect: Contact Center Strategy
Jobtailor
Jobtailor is seeking an experienced Senior CCaaS Architect to lead transformation initiatives for enterprise contact centers in Phoenix. The role focuses on designing target-state architectures, overseeing migrations to CCaaS, and guiding stakeholders through strategic roadmaps. The ideal candidate brings deep knowledge of IVR, omnichannel engagement, routing, and analytics, with a track record of delivering scalable solutions and improved customer experiences. #J-18808-Ljbffr Jobtailor
Vacancy posted 1 day ago
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