Senior Manager - Student Recruitment & Enrollment

• Partner with the Director of Enrollment on the creation and execution of department strategies, innovations, and family events.
• Collaborate with Network partners to ensure alignment and efficiency across enrollment-related processes.
• Support team culture and contribute to continuous improvement initiatives in enrollment structure and customer service.

• Manage Coupa processes, including purchase requests, orders, and vendor coordination.
• Oversee SchoolMint data accuracy and integrity, troubleshooting discrepancies, and ensuring compliance with enrollment timelines and standards.
• Manage and maintain Enrollment platforms and software systems, ensuring operational efficiency for the team
• Execute project administration tasks, supporting the Director in tracking timelines, deliverables, and outcomes.
• Track and manage uniform inventory and vendor communications, ensuring timely delivery and customer satisfaction.

• Support the execution and planning of School Tours, Open Houses, and webinars, serving as a knowledgeable and welcoming representative of the organization.
• Manage registration compliance through driving proactive follow-up, accurate documentation, and collaboration with temps.

• Assist in community outreach initiatives, supporting the Director and team in building and maintaining relationships with daycare centers and community partners.
• Represent Ascend at events to foster a positive, professional presence in the community.

• Bachelor’s degree required.
• 4–6 years of professional experience, including at least 3 years in a customer service or operations-related role; management experience preferred.
• Strong project management, organization, and communication skills.
• Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment.
• Experience with SchoolMint or similar enrollment management systems preferred.
• Proficiency in Microsoft Office Suite and general comfort with data systems and reporting tools.
• Detail-oriented with a mindset for problem-solving and continuous improvement.
• Professionalism, adaptability, and a commitment to delivering an excellent family experience.
• Passion for educational equity and the organization’s mission.
• Brings an engaging sense of humor that contributes to an enjoyable and collaborative work environment.

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