Program Manager

• Client : Databricks (Global Cloud Tech Company)

Title Program Manager/Project Manager, Web I (Website & CMS systems, Drupal)

• Location: 100% Remote , living in PST or CST time zone (work PST time zone, available for PST zoom meetings )

• US Citizen, Green Card or GC EAD , H4 EAD only!

JOB DESCRIPTION

Who You Are
You are an experienced Web Program Manager with a proven track record of managing high-volume web projects, including redesigns, launches, and large-scale web production tasks. You excel at clarifying stakeholder requirements, identifying gaps, and streamlining processes to deliver projects on time and aligned with business goals.


The impact you will have:

• Develop detailed project plans that define scope, goals, deliverables, and timelines.
• Lead and manage the full lifecycle of web projects, including redesigns and feature launches, ensuring on-time delivery .
• Collaborate with design, demand generation, and product marketing teams to scope projects , clarify requirements, and ensure smooth execution from discovery to launch.
• Prioritize and manage multiple website requests simultaneously, ensuring timely completion in alignment with SLAs.
• Track progress across platforms (e.g., JIRA, Asana ) to meet deadlines and resolve roadblocks promptly.
• Prepare and share regular project status reports to stakeholders, outlining progress, challenges, and risks.
• Identify potential risks early and develop proactive mitigation strategies.
• Maintain comprehensive project documentation, including meeting notes, action items, and timelines.
• Manage change requests and scope adjustments while ensuring proper project documentation and stakeholder communication.
• Conduct post-project reviews to evaluate outcomes and identify opportunities for improvement.
• Use web analytics tools to monitor project performance and user engagement, making data-driven decisions for enhancements.
• Educate stakeholders on web processes and best practices to improve efficiency and team alignment.
• Refine and document core team processes, including intake workflows, ticket management systems, and project methodologies.

What we look for:

• A bachelor's degree is preferred.
• 6+ years of experience managing web projects as IT Program Manager / Project Manager .
• Hands-on experience with CMS platforms, preferably Drupal.
• Strong understanding of Agile and Waterfall project management methodologies.
• Excellent verbal and written communication skills for effective collaboration with team members and stakeholders.
• Exceptional time management and organizational skills, with the ability to prioritize and handle multiple projects concurrently.
• Proficiency in project management tools (e.g., Asana, JIRA, Figma, Google Sheets, Confluence).
• Ability to thrive in a fast-paced environment and adapt to evolving project requirements and technologies.
• Experience refining intake processes to improve operational efficiency