Social Work Supervisor

Social Services Supervisor

Under general direction, to supervise assign, review and participate in the work of subordinate case-carrying social services staff; to review staff recommendations for social work services; to consult on difficult case problems and administrative processes. The current vacancy is within the Department of Family and Children's Services; however, this list will be used to fill other department vacancies as they occur.

Supervises, trains, coaches, mentors, evaluates and disciplines subordinate staff; Trains, guides and assists subordinate staff to develop and improve casework skills; Selects and assigns cases on the basis of socio-economic, mental, emotional and/or environmental problems involved as required; Gives case consultation to staff; Analyzes methods and techniques used and recommends course of action; Follows up on diagnosis and treatment plans; Reviews determinations of eligibility for services for conformance with applicable rules and caseload information; Interviews complainants and makes the recommended adjustments; Assists in the development of community resources and services for all programs; Addresses groups interested in public welfare and related services; Participates in the operation of an in-service training program for employees; Evaluates performance of personnel and takes or recommends appropriate actions; Conducts staff meetings and individual conferences; Conducts or prepares research studies; Prepares correspondence and reports; May be assigned as a Disaster Service Worker, as required; Performs related duties as required.

Possession of a Master's Degree in Social Work or possession of a Master's Degree in Behavioral Science, Counseling, Education Counseling, Gerontology, Marriage and Family Therapy, Nursing, Psychology, Social Psychology, Vocational Rehabilitation or equivalent titles to the above degree from an accredited college. AND Three (3) years of social work experience equivalent to a Social Worker III in Santa Clara County. Knowledge of: Principles, objectives, methods and techniques of social work; Principles, of supervision; Individual and group behavior, human growth, development and family relationships; Bio-psycho-socioeconomic factors affecting individuals and families; Community organizations and resources; Principles and techniques of interviewing and recording in social casework; Rules and regulations relating to public social services agencies and protective services for adults and children; Computer Applications such as word processing, spreadsheet and/or database; and, Functions of public assistance agencies. Ability to: Plan, assign, evaluate, supervise and monitor the work of others; Coach and mentor staff; Interpret laws and regulations of the California Welfare & Institutions Code and other applicable codes to clients and the public; Provide consultation to others; Present oral and written reports concisely and clearly; Communicate effectively, respectfully and sensitively with individuals representing diverse cultures and backgrounds; and, Work cooperatively with staff and members of the community.

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the Memorandum of Understanding/Agreement with the bargaining unit applicable to the job classification. In addition to the amazing perks above, the County also offers the additional benefits below. Retirement Benefits The County offers robust retirement plans including a 457(b) Deferred Compensation Plan (similar to the private sector's 401(k) plan) and the CalPERS pension plan. In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being. Health Flexible Spending Account The Health Flexible Spending Account (HFSA) empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA. Dependent Care Assistance Program (DCAP) The Dependent Care Assistance Program (DCAP) enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the Employee Childcare Assistance Plan, an employer-funded DCAP, for employees with annual income under $120,000. Life and AD&D The County offers life and disability benefits including Life Insurance, Accidental Death and Dismemberment (AD&D) Insurance, Long-Term Disability insurance, California State Disability Insurance, and Integration with Leave. These benefits ensure financial security and income support when you and your family need it most. Employee Assistance Program (EAP) The County prioritizes employee mental health and well-being and offers a top-tier Employee Assistance Program (EAP) through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support. Employee Wellness The Employee Wellness Program offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey. Education Reimbursement A generous Learning and Employee Development program is available, including Education Reimbursement for employees seeking additional training and professional development. NOTE: Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts. Click here to access all Memoranda of Understanding and most recent Summary of Changes.