Delivery Lead

Job DescriptionEverforth ECS is seeking a Delivery Leadto workout of our Arlington, VA office. The Delivery Lead is a senior operational and people leader responsible for the successful execution, customer engagement, and overall health of one or more mission areas supporting the Cybersecurity and Infrastructure Security Agency (CISA).Serving as the primary customer relationship owner, the Delivery Lead is accountable for delivering exceptional mission outcomes while leading high-performing teams responsible for daily execution across the program. This role ensuresdeliveryexcellence through proactive leadership, workforce development, operational governance, and strategic customer engagement.The Delivery Lead works in close partnership with Capability Leads to align customer needs with reusable capabilities, innovation initiatives, and long-term modernization strategies. Together, they ensure ECS delivers scalable, high-quality solutions that advance CISA’s cybersecurity mission.As a member of theoverallProgram Leadership Team, the Delivery Lead contributes to business growth, capture activities, organizational maturity, and continuous improvement initiatives that strengthen ECS’ position as a trusted strategic partner to CISA.Key ResponsibilitiesServe as the primary customer relationship manager for assigned CISA mission areas.Build trusted relationships with government leadership through consistent engagement, transparency, anddeliveryexcellence.Develop a comprehensive understanding of customer priorities, missionobjectives, and organizational changes.Anticipate evolving customer needs and proactively align resources and delivery strategies to support mission success.Own delivery performance across assigned mission areas, ensuring quality, schedule, scope, and customer satisfaction.Provide leadership and oversight for all activities performed within assigned delivery organizations.Monitordeliveryhealth through operational metrics, milestones, dependencies, risks, and customer commitments.Establish operational rhythms that improve visibility, accountability, and execution across the organization.Ensure contractual obligations and service-level commitments are consistently achieved.Serve as a people manager for team members whoare responsible formission execution.Working alongside Capability Leads, the Delivery Lead willalign customer priorities with program capabilities and reusable service offerings.Identifyopportunities to improve delivery through modernization, automation, and process improvements.Ensure customer feedback informscapabilityroadmaps and future investments.Balance immediate operational priorities with long-term strategicobjectives.Salary Range: $160,000 - $180,000General Description of BenefitsJob RequirementsU.S. Citizenship.Ability to obtain andmaintaina Public Trust Clearance.7+ years of consulting experience supporting federal agencies.7+ years of experience working directly with senior federal leadership.Proven experience developing and executing organizational strategyfrom idea generation to delivery executionStrong ability to cultivate trusted client relationships, particularly with federal leadership.Proven experience building and leading high performing, highly engaged teamsExceptional verbal and written communication skills, including public speaking and executive briefing.Expertise inrisk identification, mitigation planning, and issue resolution.Job DetailsJob Type: Full-timeCategory: Project, Program & Product Management (PMO)Salaried: Salaried