Customer Service Representative
AgencyCRM
At **AgencyCRM**, we are expanding our team and looking for a **Customer Service Representative** to provide excellent client support and ensure a smooth customer experience. This beginner-friendly role is ideal for those starting an online career, with training provided and no prior experience required.
**Responsibilities**
* Respond to customer inquiries via email, chat, or phone in a timely and professional manner.
* Provide accurate information about products, services, and processes.
* Handle customer concerns, complaints, and issues with patience and empathy.
* Escalate complex issues to the appropriate team when needed.
* Keep records of customer interactions and update CRM tools.
* Support the team with other administrative or service-related tasks as required.
**Requirements**
* No experience required; full training will be provided.
* Basic computer skills (typing, Microsoft Office/Google Workspace).
* Strong written and verbal communication skills.
* Good problem-solving abilities and attention to detail.
* Ability to remain calm and professional in challenging situations.
* Self-motivated and able to work independently.
**How to Apply:**
Please apply directly through Hubstaff Talent. Only applications submitted via this platform will be considered.
Vacancy posted a month ago
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