Associate Project Manager, Client Delivery

Full-time, W-2 employee | $60,000-$70,000 per year | Remote, U.S.-based | Eastern Time business hours

For someone with about over 3 years coordinating or managing client-facing projects. Applications reviewed on a rolling basis.

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

PAY AND SCHEDULE

• Salary. Base salary is $60,000-$70,000 per year. The range is fixed, and $70,000 is the top of the range.

• Employment. Full-time W-2 employee.

• Location. Remote, U.S.-based.

• Hours. Must work standard Eastern Time business hours (roughly 9-5 ET).

• Work authorization. U.S. work authorization required. ESW does not provide visa sponsorship.

ABOUT ESW

eSoftware Associates Inc. (ESW) is a nationwide U.S.-based Microsoft partner. We deliver Power Platform, SharePoint, Microsoft 365, and Azure solutions to commercial, nonprofit, and public-sector clients. Our work includes migrations, custom business apps, workflow automation, Copilot and AI agent deployments, and Microsoft end-user training.

This is a growth role. You will own delivery on the projects assigned to you. Leadership supports you, and a structured, phase-gated process guides the work. Experienced project coordinators who are ready to step up are welcome here. So are newer project managers looking for a place to build their skills.

WHAT YOU WILL DO

• Lead your projects. You are the main client contact on assigned projects. You run kickoff meetings and status calls, and you send clear recaps afterward.

• Keep plans current. Maintain project plans, milestones, and status in ESW's systems so everyone knows where things stand.

• Check quality. Use ESW's checklists to run quality checks before anything reaches the client. Then guide the client through testing to sign-off.

• Manage scope changes. Spot changes to scope, document them, and get written client approval before extra work starts. Leadership helps you size them.

• Track risks and hours. Watch risks and hours against the estimate. Raise issues early to leadership with a suggested next step.

• Coordinate the team. Work with ESW developers, solution architects, and trainers to keep work on plan.

• Close out cleanly. Keep project records up to date and complete a clean handoff when the project ends.

WHAT YOU BRING

• Project experience. About 4 years coordinating or managing client-facing projects. Technology projects are preferred.

• Clear communication. You explain things plainly to clients and write recaps people can act on.

• Organization. You stay on top of several workstreams at once without losing track of details.

• Client relationships. You have owned client accounts or relationships over time and kept clients informed and confident.

• Teams and Outlook. You use Microsoft Teams and Outlook every day.

• CRM experience. You have hands-on experience managing client records and activity in a CRM.

• Microsoft platforms. We teach SharePoint, Power Platform, Microsoft 365, Azure, and Copilot on the job. Experience with them is a plus, not a requirement.

NICE TO HAVE

• Microsoft exposure. Some hands-on time with Microsoft 365, SharePoint, or Power Platform.

• Services background. Experience in a consulting, professional services, or Microsoft partner setting.

• Methods and tools. Familiarity with Agile, Waterfall, or hybrid methods, or a project management tool.

• Certifications. PMP, CAPM, MS-900, or PL-900 are welcome but not required.

COMPARABLE BACKGROUNDS

This role fits people who have worked as a Project Coordinator, Senior Project Coordinator, Associate or Junior Project Manager, IT Project Coordinator, Implementation Specialist, or Client Success or Account Coordinator on technology projects. The role does not set solution architecture, write production code, or carry a sales quota.

WHAT WE OFFER

• Stable employment. A full-time W-2 position.

• Remote work. Fully remote within the U.S.

• Clear process. A structured, phase-gated delivery process with leadership support.

• Training. Training on the Microsoft stack.

• Team. You work directly with ESW developers, solution architects, and trainers.

SUCCESS IN THIS ROLE

In your first 90 days, you learn ESW's delivery process and tools and take over a few assigned projects with support. Each project has a current plan and risk status. Your recaps go out within one business day. Internal checks are done before any deliverable reaches the client. Scope changes are flagged and approved in writing, with leadership involved. Every client hears from you at least once a week. xhyhwjd

eSoftware Associates Inc. is an equal opportunity employer.